Engagement Assistant (Receptionist) - Operations - Engagement Liverpool, England
Job description
Why Firesprite?
Founded in 2012 by a group of creative and management veterans with years of industry experience, Firesprite is a visionary game development studio based in the heart of Liverpool's vibrant game development hub with over 200 team members.
Creating a number of showcase games for PlayStation console and peripheral launches over the years, Firesprite's core focus is developing innovative and memorable experiences for players on cutting edge gaming hardware. At Firesprite, the end player experience always comes first and the team is passionate about how to best combine the disciplines of design, art and code to deliver games that surprise and delight.
A visionary game development studio founded in 2012, Firesprite builds innovative showcase titles for PlayStation platforms as part of the PlayStation Studios family.
We are looking for an Engagement Assistant to join our People team in an onsite capacity at our Studio, 5 days a week.
Reporting to the People Engagement Manager, you will be working on providing positive and efficient support to the Studio where necessary. Demonstrating an eye for detail, great customer service and ability to prioritise your time effectively. You would be welcomed to a sociable, dedicated, innovative and inclusive environment.
As our Engagement Assistant, you will be responsible in supporting the smooth running of the day-to-day operations of the "Front of House" at the studio and act as first point of contact for staff & visitors. You are expected to be hands-on and be able to balance the day-to-day tasks alongside supporting our People Engagement Manager with tasks where required
Key Responsibilities:
- Meet and greet all studio visitors and contractors.
- Maintaining administrative processes and procedures – ensuring correct fob access is assigned and preparing NDAs where required.
- Manage all company deliveries and maintain the organisation of mailroom.
- Running general studio errands including catering requests.
- Manage files and records with efficient filing systems.
- Maintaining a well-presented reception area, refilling stocks and supplies as needed.
- Provide departmental support with documentation distribution, photocopying and scanning.
- Ability to prioritize and work in an environment where tasks often change subject to where business needs are required.
- Maintain the cleanliness and presentation of Meeting rooms across the Studio including support with preparation where necessary.
- Provide support on projects, internal events and studio activities where required. These activities include key areas such as diversity, inclusivity as well as mental health across the Studio.
Requirements:
- Excellent communication skills
- Pro-active character and willingness to pitch in
- Positive attitude
- Organised and resourceful
- Self-motivated
- Detail-oriented
- Basic knowledge of Microsoft Word, Outlook and Excel
- Enjoys supporting and helping people
- Committed team player
- Strong time management skills
- Work onsite based in our Liverpool Studio
Additional Desirable Skills:
- Experience working within the Creative Industries would be advantageous.
- Experience with front of house or receptionist duties is a plus.
Firesprite is proud to be an equal opportunity employer, with a commitment to a culture of inclusion and mutual respect for all employees from every walk of life, reflecting the community we make games for. We welcome and encourage applications from all suitable applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
