Energy Adviser Cambridge, East of England, England
Job description
Position: Energy Adviser
Location: Cambridge
Closing date: 10 April 2023
Role details
Job title: Energy Adviser
Location: Cambridge (Fully Remote considered)
Salary: starting at NJC 15 £25,878 (Pro-rata, salary based on experience/qualifications)
Salary pro rata: Yes
Hours per week: 22.5
Type of contract: Permanent
Closing date for applications: 10th April 2023
Closing time: 17:00
Interview date: 17th April 2023
Link to job pack for application and for more information:
https://www.cambridgecab.org.uk/energy-adviser/
We provide free, confidential and independent advice to help people overcome their problems. We are a voice for our clients and consumers on the issues that matter to them.
Join our dedicated Advice Team, providing specialist advice and casework in a very busy working environment.
This is an exciting opportunity for an experienced adviser to:
- Assist with full energy advice, run switch comparisons, access to hardship funds & energy funds.
- Provide benefit checks & energy grants for clients to ensure they are receiving all they’re entitled to
- Providing advice on energy efficiency measures that clients can take
- Identify any other issues such as debt, employment, housing or other problems & emergencies and look to deal with these, as appropriate
- Provide information on eligibility of the warm home discount scheme (WHD) and support sign up to the Priority Service Register (PSR)
- To ensure that project KPI’s are met
- To deliver advice face to face & over the telephone
Benefits
- 7% pension contribution paid by organisation (you contribute 1%)
- Holiday: 24 days pa plus Bank Holidays. 1 additional day each 12 months. Up to 4 days Christmas closure
- Death in Service insurance for those enrolled in the company pension scheme
- Bike to work scheme
- Flexible working hours
- Variety of learning and development options
- Family Flexible policies including job sharing
Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.
All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.
