Energy Advice Manager Remote
Job description
ABOUT US
We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.
THE ROLE
At a time of unprecedented demand for Energy Advice for NEA we have a fantastic opportunity for someone to join us in the position of Energy Advice Manager to work on a full-time basis, 37 hours per week. All staff are currently working remotely or hybrid on a temporary basis, and hybrid working, or a preferred office-base can be discussed with the successful candidate.
As part of NEA’s Communities Directorate, you will manage, motivate and co-ordinate the activities of a team of Energy Advisors and supervise the broader energy advice team, who provide in-depth support for clients who access NEA’s advice line or via self referral.
The successful candidate will act as Duty Manager for advisers, fielding enquiries and reporting on specific queries; as well as working with senior colleagues to develop and implement effective approaches to respond to welfare and safeguarding concerns.
You will also have a proven ability to analyse and interpret data & information to produce and present reports clearly.
All staff are currently working from home or a hybrid arrangement on a temporary basis; however, this role can be a mixture of office/home working. Office locations will be discussed with candidates at interview. Post holders must be resident within the UK and be able to provide evidence of their Right to Work in the UK.
We are offering
- £36,081 - £40,244 per annum, Scale PO - 33, Points 29-33 (plus £3,300 London Weighting if applicable)
- Permanent
- 11½% non-contributory pension
- 25 days annual leave (FTE) plus additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum
- Flexible working arrangements including the opportunity for hybrid working
- Enhanced family friendly payments
- Employee Assistance Programme
The closing date for all applications is Friday 8 September 2023 at 12:00 noon. Interviews will likely be held via Teams. The date currently being held for interviews is Thursday 14 September 2023. Details will be forwarded in advance.
Only shortlisted candidates selected for interview will be notified of the confirmed time and location of interview. Full details of the post and an application form are available on our website: www.nea.org.uk.
If you do not hear from us within 14 days of the closing date, please assume that your application has been unsuccessful.
Please note CVs will not be accepted as part of the application process. No agency or advertising enquiries please.
NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post. Charity Registration No. 290511. Company Registration No: 01853927
Job Types: Full-time, Permanent
Salary: £36,081.00-£40,244.00 per year
Benefits:
- Company pension
- Flexitime
Schedule:
- Flexitime
- Monday to Friday
Application question(s):
- Do you have leadership ability and people management skills experience?
- Do you have a comprehensive understanding and experience of the delivery and supervision of energy advice provision?
Work Location: Remote
Reference ID: R43
