EMEA HR Employee Solutions – Operations Lead Glasgow, Scotland
Morgan Stanley
Full Time
Glasgow, Scotland
32000 - 35151 GBP ANNUAL Today
Job description
EMEA HR Employee Solutions – Operations Lead
Job Number:
3234660
POSTING DATE: Apr 5, 2023
PRIMARY LOCATION: Europe, Middle East, Africa-United Kingdom-United Kingdom-Glasgow
EDUCATION LEVEL: None
JOB: Operations / Business Transformation
EMPLOYMENT TYPE: Full Time
JOB LEVEL: Director
DESCRIPTION
The EMEA HR Employee Solutions (ES) team supports the HR Business Partner, Talent Development and Diversity and Inclusion functions by completing and contributing to a number of operational processes. We execute this by understanding requirements, collaborating with HR stakeholders on processes and policies and working closely with our HR Service Centres.
About Morgan Stanley
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments, and individuals from more than 1,200 offices in 43 countries.
As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career – a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.
What will you be doing?
Onsite Manager for Glasgow team - dealing with escalations and performance development
Work closely with the ES Team Manager on providing weekly updates on performance of team, escalations, risk items.
Responsible for Glasgow communication – highlighting local news, training and anything that may impact the team and reporting to ES Team Manager.
First point of contact for queries/escalations from team and stakeholders.
Lead monthly team planning meeting and assist with daily sub-team huddles where required.
Manage team metrics – creation and presentation to ES Senior team
Manage team action/improvement logs and risk tickets – prepare reports, identify gaps in knowledge and arrange necessary training
Continuous process improvement – implementation, communication, documentation
Maintain team Calendar of events to ensure prepared for monthly/annual tasks
Responsible for new joiners into ES, i.e. ensure first day arrangements and training plan in place
Assist with ad-hoc projects, i.e. transition of new processes into ES
Provide cover across ES during periods of absence/leave
QUALIFICATIONS
What we’re looking for:
At least 5 years of HR Business Partner and/or process management experience
Management experience.
Proven experience of operational excellence – implementation and re-engineering of existing processes.
Customer service focused with a sense of urgency.
Competency in excel and power point skills required. Ability to quickly learn and embrace new toolsets.
Skills that will help you in the role:
Ability to build strong working relationships across all levels within the organization and with 3rd party service providers.
Effective problem solving skills, high degree of initiative and creativity with a quality focus and strong attention to detail with minimal day-to-day supervision.
The ability to balance multiple priorities in a fast-changing environment is necessary for success.
Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.
Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.
