Email Marketing Executive Coventry, England

ScS Upholstery

Full Time Coventry, England 26268 - 31593 GBP ANNUAL Today

Job description

Description

We are looking to recruit an Email Marketing Executive to join our Digital team based in Coventry. This is an exciting role, capable of delivering huge customer experience benefits as we revolutionise the homeware shopping journey for our customers.

What’s the opportunity?

The Email Marketing Executive is responsible creating and maintaining data-driven, best-in-class email campaigns such as weekly newsletters, triggered campaigns and automated email journeys. The successful candidate will be responsible for transforming how we build and communicate to our owned audience.

What does the role involve?

Work alongside the Email Marketing Manager to deliver the customer communication strategy
Create and maintain data-driven, best-in-class email campaigns (weekly newsletters, triggered campaigns and automated email journeys)
Deconstruct the customer journey and build communication plans to drive growth throughout the acquisition funnel and remove friction from post purchase funnel
Identify and understand key customer journey touchpoints to ensure we are delivering the right message at the best possible time
Analyse channel performance and provide actionable insights and recommendations
Champion first party data and take the wider business on the Digital journey, ensuring stakeholders understand eCRM objectives and benefits

Who are we looking for?

Creative problem-solver who is driven by data and results
Pro-active self-starter with the ability to use own initiative
Excellent communication and presentation skills; both verbal and written
Enthusiastic about data and how new models can be applied to guide activity
Meticulous attention to detail
Proven experience in email marketing, ideally within retail or e-commerce
Understanding of customer segmentation in an omni-channel organisation
Experience of building and enhancing prospect and post purchase comms
Basic understanding of GDPR
HTML experience desirable, not essential

What’s in it for you?

Competitive salary
Generous Staff Discounts on our beautiful Sofa, Carpets & Furniture range
Terrific discounts from major High Street retailers and holiday companies, gym membership discounts and much more.
Employee Assistance Programme (EAP)
Long service annual leave benefits
Cycle to work scheme
Share incentive plan (S.I.P)
Career Progression
Company Pension Scheme
Life Assurance

About ScS

We are one of the UK’s leading sofa and carpet specialists, and you can find us on numerous retail parks all over the country.

We have 99 retail stores, serviced by 9 distribution centres, a Digital Hub based in Coventry and a support centre based in Sunderland. For over a century, ScS has been providing customers with an excellent customer experience, selling beautiful products with outstanding value, quality and choice. Our primary product focus is in retailing sofas, flooring and dining, helping customers to create the home they’ll love and that’s where you come in…

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