Job description
Audio Visual Technician Responsibilities:
? Provide production support for meetings and live streams (All Hands, Executive Meetings, and Webinars).
? Maintain AV support ticket queue, prioritizing urgent tickets with excellent follow-up.
? Perform physical sweeps of conference rooms and digital signage to verify functionality.
? Evaluate and implement new hardware and software solutions.
? Troubleshoot issues in real-time during live events both in person and remotely.
? Create and maintain documentation for internal team processes and user-facing support articles.
Audio Visual Technician Requirements:
? 2+ years in a similar audio visual or IT support role.
? 1+ Years of Experience running live company events streamed to multiple locations.
? Ability to manuveur tight spaces and lift up to 50 pounds.
? Experience managing Zoom Rooms and relevant conferencing hardware.
? Familiarity configuring iOS, macOS, or other meeting room controllers.
? Basic knowledge of networking concepts and troubleshooting connectivity issues.
? Basic knowledge of Windows and macOS troubleshooting as it relates to conferencing and
company events.
? Experience providing white glove executive support preferred.