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Job description

ROLE SUMMARY
An exciting opportunity has arisen for an AV Tech to join one our large clients based in London. The AV Technician is expected to arrive in good time for the start of the scheduled meeting setup time and remain until the required service is functioning correctly undertaking the responsibilities below.
VIDEO/AUDIO CONFERENCING

• Video/audio conference set-up and support. Best efforts should be made to ensure all suites are connected on time and receiving/transmitting good audio/video.
• Site certification of all new and relocated video conference systems.
• Carry out video conference software.
• Assist with support for video/audio conferencing problems. Investigate faults and recommend further actions to rectify.
• Supporting virtual events
• Working knowledge of virtual technologies including but not limited to - WebEx, Zoom and Teams

GENERAL AV MEETING ROOM SUPPORT

• Ensure all multi-media/presentation rooms are maintained in good working order.
• AV equipment set-up and support.
• Presentation/multi-media meeting room support, including duration support.
• Assist with support for multi-media broadcasting.
• Quick response to emergency/ad-hoc requests.

FAULTS AND ROOM CHECKS

• Carry out regular preventative room checks, ensuring all equipment functions correctly in accordance with the room check procedure.
• Ensure that all faults are reported in the correct way and in a timely manner.
• Proactive maintenance/reporting to ensure all AV equipment is always of the highest standard and functioning correctly.
• Assist with first line fault repairs.
• Carry out all power down/up when required, usually involving out-of-hours overtime commitments.

Location: Willis Towers Watson, London EC3M

Job Type: Permanent