Education Services Administrator Manchester, England
Job description
A fantastic opportunity has arisen within our Enrolment and Events team. Our passionate and dedicated team work year round to help with the students' journey. The Enrolment and Events Team are heavily involved in the students' first experience of University life as well as one of their last. Through the helpline, welcome pages and ID Card Handout, we aim to prepare the students for their study and our preparation and planning of the graduation ceremonies celebrates their successes.
About the Role:
We are looking for the right candidate to appoint to the role of the Education Services Administrator. The successful individual will work flexibly across a range of tasks within the teams and will have responsibility for defined areas of work.
The successful candidate will help to coordinate and deliver a customer-focussed service through our dedicated helpline, email support and face-to-face interactions. They will work in close liaison with the wider Education Services office to provide support to our colleagues and deliver an excellent service to our students. Key events will include Online Enrolment support, ID Card distribution, Welcome Webpages as well as supporting our start of year welcome activities and graduation ceremonies. The team are also responsible for the production and distribution of all award certificates and award verifications
This role is predominately student facing, especially at certain points of the year, and an on-campus presence is required every day during these times. The helpline is open between 8.45am – 4.15pm.
About You:
You will have:
- a keen attention to detail and an enthusiastic ‘can-do' attitude.
- the ability to work flexibly to achieve team objectives by assisting others and working collaboratively to complete tasks and projects.
- strong administrative skills that would be beneficial for this role
The role involves developing and maintaining excellent working relationships with key internal and external partners so you will alsohave excellent communication skills and a professional approach.
To Apply:
This is a fantastic opportunity to start and develop your work journey. You will gain valuable experience supported by training and recent graduates are encouraged to apply. Having a great CV and covering letter will increase your chances of being shortlisted for interview. The links below are a great starting point for this so check them out before applying.
Some generic CV and cover letter guides are here:
- Covering letter advice www.prospects.ac.uk/careers-advice/cvs-and-cover-letters/cover-letters
- CV advice here www.prospects.ac.uk/careers-advice/cvs-and-cover-letters/how-to-write-a-cv
Please submit your CV and a Cover Letter detailing your suitability to the role.
This is a Fixed-term position, please see the attached Job Description below for further information regarding person specifications
For an informal discussion or any queries regarding this role please contact Rachel Halton ([email protected])
Manchester Metropolitan University is committed to supporting the rights, responsibilities, dignity, health and wellbeing of staff and students through our commitment to equality, diversity and inclusion.
We promote applications from all sections of the community, irrespective of background, belief or identity, recognising the benefits that a diverse organisation can bring . We particularly encourage applications from Black and Minority Ethnic candidates, who we recognise are underrepresented in this area.
