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eCommerce Production Manager – Kings Cross, London London, England

Universal Music Group

Full Time London, England 45000 - 63500 GBP ANNUAL Today

Job description

Music is Universal

It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.

We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email [email protected].

UMUK value e-Commerce as a key foundational channel to connect artists and fans. This is a key role within our central team to be a key merchandise production lead for our ecommerce product development strategy. You’ll work closely with labels and internal team to source, manage and produce merchandise product ranges with our labels and external suppliers.

Using your production management experience, you will deliver high quality and sustainable products in line with fashion & seasonal trends, whilst ensuring the product reaches our warehouse partners in time to ship product to fans. You will also oversee the print on demand processes and vendor mgmt for the group and help to manage production workflows for all merchandise production.

This role is unique in that it has design, production, creative and operational elements. The day to day will be varied, fast paced, and often high pressure but always rooted in making and delivering products that are in line with our labels wider product and commercial strategy and ensuring that we create a range of products that feel authentic to our artists and delight their fans.

The B Side: Skills & Experience

Key Responsibilities

Manage print production workflow and timelines for a UMUK artists across the group.
Liaise with label, design and creative teams for full production brief as and when required and advise of any technical or production restrictions for proposed designs. The ability to offer a production solution or workaround would be desirable which may include seeking production advice from suppliers.
Work closely with the central ecommerce operations team to make sure that product is delivered on time to our warehouse partners, updating them of print delays or issues affecting due dates.
Researching and supplier management of new print suppliers.
Arrange and implement general weekly production meetings for label marketing teams.
Work closely with labels, managing plans for upcoming merch ranges to enable planning according to critical release dates and clearly communicate / oversee the production schedule to ensure the timely delivery of print artwork files.
Manage print production workflow to include estimating, arranging visuals for approval, pre-production sampling if required, delivery of print files to printer, oversee production and ensure timely delivery to warehouse.

Skills and Experience

Experience in music merchandise product development specifically in apparel product development / merchandising ideally in music / entertainment / fashion ecommerce.
A passion for music and fashion and as it relates to merchandise. The successful candidate will have a demonstrable creative mindset to create engaging products with our labels and suppliers.
Understanding of creating product for ecommerce brands.
Ability to liaise with third parties, initiate and fulfil initiatives in a proactive manner.
Print on Demand experience
Sound knowledge / understanding of D2G, dye sublimation, cut and sew & screen print processes.
Demonstrable relationships with printers and suppliers that could help to develop our production capabilities.
Experienced in handling digital files with good understanding of composition required for digital, litho and screen print (CMYK, spot colour)
Experience in paper litho / digital paper print, ideally with knowledge of paper stock weights and finishes
Experience of main UK wholesale apparel suppliers with sound knowledge of products & blanks within the range in terms of styles and colours.
Highly organised with ability to project manage job from approval of initial visual through to printed product to warehouse.
Excellent verbal and written communication skills. Strong excel skills.
Meticulous eye for detail when double checking print specs and subsequent visuals to ensure no disparity.
Methodical work ethic with ability to follow production / flow and process.

Just So You Know…

The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.

Job Category:

eCommerce

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