E-Commerce Administrator Waltham Abbey, England
Job description
Danilo a highly ambitious, highly recognised and industry expert of licensed Calendars, Diaries , Greeting Cards and Gift wrap with over 40 years of trading. You will be working on some of the biggest names in the world of entertainment, music, celebrity, gaming and sport including the likes of Disney, Warner Bros, BBC, Star Wars and many more
PRIMARY ROLE:
We are seeking a talented E-Commerce Administrator who has good knowledge and a an understanding of E-commerce platforms such as Shopify, Amazon and eBay. This will involve, but is not exclusive to, supporting the team to get new product listed on relevant platforms and improving the listings for existing channels. Making sure that new product is listed in a timely manner for seasonal periods. During busy periods supporting inhouse dispatch will be required to make sure that Customer Channel KPI’s are meet.
THE CANDIDATE:
- Have excellent attention to detail
- Experience Assisting Sales teams
- Proficient in Outlook, Excel and Word.
- Flexible, with a can-do attitude
- Able to get on with tasks without constant supervision
- Organised
- Must be able to communicate internally and externally with key contacts and customers
- Strong ability to work to a deadline
MAIN TASKS
- To develop new product listings to make sure that titles and descriptions meet all the requirements for a Danilo product listing.
- Answer customer queries via Email message systems and on the phone in a timely manner and resolve cases on Ecommerce Channels so that account metrics are maintained within the required levels.
- To review Amazon, eBay, Etsy and other channel listings
- To review and analyse sales data with the Head of Ecommerce and Ecommerce Channel Manager
- To provide administrative assistance for the Ecommerce Channel Manager in support of the teams KPI’s
- To provide administrative support for the Head of Ecommerce in support of the teams KPI’s.
- To represent Danilo Promotions Ltd at public and work events in a proper and appropriate manner.
HOURS OF WORK
- Mon – Friday with occasional weekend work during peak periods.
THIS ROLE DOES NOT PROVIDE SPONSORSHIP
Job Types: Full-time, Permanent
Salary: £18,000.00-£24,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
- Private medical insurance
- Sick pay
Schedule:
- Monday to Friday
COVID-19 considerations:
Glass screens between desks. COVID testing available. Windows open to allow for air circulation. Frequent cleaning.
Ability to commute/relocate:
- Waltham Abbey EN9 1AS: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (preferred)
Work Location: In person
Reference ID: ECOMM-ASST
