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Driver (Fleet) - VW Swindon

25 hours per week plus overtime.

At Inchcape, we are all about rewarding hard work, that’s why we offer a benefits package with great perks from vehicle discounts to mental health support and much more…

• Family Friendly - Enhanced family friendly policies, giving you more time to spend with your family.
• Annual leave - A minimum of 33 days annual leave (including bank holidays), rising with long service.
• Looking to develop? - Grow your career with us, receive industry leading training from the brand you represent and our dedicated training team.
• Your Wellbeing - We take employee wellbeing seriously at bravoauto, we offer a programme to support all our colleagues and families with whatever challenges they may face.
• Your Discount - From Apple to Asda and everything in between, we offer discounts that save you money every day.
• Your Finances - Effortlessly grow your savings with our Share Scheme, We will match up to 7% when you enrol into our flexible pension scheme and have peace of mind with our free life assurance cover and much more.
• Your Recognition - We put our colleagues at the heart of what we do with ongoing recognition and an annual event to celebrate those that go over and above.
• Drive with us - We offer discounts and offers on both new & used vehicles and servicing for you, your friends and family.
• Your Health - From gym discounts to cash healthcare plans, find everything you need to look after your health.
• Cycle to Work - Get a bike and or cycling gear at a significantly reduced price.
• Community Volunteering day - Every colleague has an additional day to spend volunteering for a charity or good cause of their choice, as well as the option to get involved in our company wide charity initiatives.
• A company that cares - We believe Inchcape is for everyone and we’re dedicated to building a diverse, inclusive and authentic workplace.

As a Fleet Driver you will deliver an incredible customer service experience to all you meet, whether internal or external customers. Our Drivers are our Brand Ambassadors, reflecting the brand image and standards in everything they do. The main function of this role is the inspection and deliver of our Fleet Vehicles across the UK.

It is of vital importance to our Service Level Agreement and future success of our Fleet Department that we are completely compliant with all MoDel (Online Delivery) application and processes.

Adhering to Inchcape’s commitments with our Funding partners, whilst delivering excellent customer service.

Responsibilities

• Full quality inspection of vehicles before leaving site
• Liaising directly with customers on ETA and any delays through the journey.
• You must be smartly dressed
• Adhere to the Service level agreements of Inchcape and their Partners.
• Delivery of vehicles throughout the UK and occasionally Northern Ireland (Costs will be reimbursed with receipts)
• Use of Public Transport to get to and from destinations (Costs will be reimbursed with receipts)
• Ensuring vehicles are of an excellent condition an arrival with the customer.
• Learning of Product knowledge is essential – the media functions and safety controls are essential.
• Full cooperation and communication with our Deliveries Team

Role Requirements

You will be representing our business and generating lasting impressions and indeed relationships, which will result in future potential, or loss of our business.

Our success will be your success and your support and attention to detail is a key influence to achieve this.

In most cases, you will be the only face that our customers will see so please make sure you are smartly dressed, smiling and approachable.

To be a success in this role, you will have

• Excellent communication skills, both written and verbal
• IT literacy
• Incredible customer service skills
• The ability to multi task and work under pressure
• A friendly persona
• A full UK Driving License

About The Company
Inchcape is a leading independent global automotive distributor and retailer. We aim to deliver an outstanding customer experience at every one of our franchised dealerships, and to support this all our dealerships have specialist, manufacturer trained staff to ensure you and your car receive the best possible attention.

OUR VISION: To be the world’s most trusted automotive Distributor.

Inchcape is ambitious! We are pursuing a strategy of growth, both organically and by acquisition, across the globe. We have a number of exciting opportunities for equally ambitious talent.

At Inchcape we are dedicated to building a diverse, inclusive and authentic workplace, and believe that Inchcape is for Everyone. So if you’re excited about this role and you share our values to deliver great experiences through fresh thinking and working better together, we encourage you to apply. You may be just the right person for this or other roles. Please get in touch!