Drinks Operations Manager Bristol, England
Job description
Drinks are a big part of what we do at Loungers – across our three brands, Lounge, Cosy Club and Brightside we have over 200 sites and in all of them our drinks make up a significant part of our sales mix.
Our Drinks Manager will be working within the Commercial Team and reporting into the Commercial Director. You will be collaborating with the brand MDs and their ops teams and other key people to lead and develop the drinks proposition in Lounge, Cosy Club and Brightside including range, new product development, pricing and promotions.
This is a full-time role which will be 70% office based at our Bristol HQ and 30% site based; the role will be expected to travel to our sites around the UK involving occasional overnight stays
Key Responsibilities of the role:
- To create the annual drinks calendar including category reviews, trials, launches and promotions and be responsible for the on-time delivery of each.
- To be responsible for the on time delivery or all drinks menu changes (including allergens and systems updates) and lead all drinks communication and updates internally.
- To source new drinks from suppliers and ensuring supplier and product documentation has been completed and submitted by suppliers on time. To assist the Commercial team in ensuring supplier accreditation and approval documents and product specifications has been provided (including allergens and nutritional data) and assisting with completion of data entry into Loungers systems (Acquire, Aztec, Starchef and others) as required.
- To create drinks restaurant specifications, recipes and training materials including weights, measures, glassware and photography, and to lead the first level of the training cascade into Ops so that they can cascade to their teams.
- To work with suppliers to leverage their in-house knowledge and training capability, and to source specialist equipment, ingredients and glassware.
- To support the Procurement Manager and occasionally lead the negotiation with suppliers.
- To support the Supply Chain Manager with any supplier performance issue resolution.
- To visit our sites, including with Ops Managers and during peak shifts to see drinks execution in action, and to troubleshoot any execution issues.
- To lead the creative development of drinks ideas through monitoring of market trends, meeting with suppliers’ development and marketing teams, and workshopping ideas with brand MDs and Ops Managers.
- To hold regular reviews with brand MDs and other key internal stakeholders to input into the annual drinks calendar and category plans.
- To work with finance to evaluate drinks category performance, particularly pre and post launches, and to propose bar prices.
Skills & Experience required:
- Previous experience working in a drinks environment within an operational, supply chain, commercial or development role is essential
- Proven project management skills, delivering to timescales in an organised, detailed and consistent fashion
- Ability to build relationships
- Excel / data analysis experience
- Great knowledge of GPs and the cost implications of your spec decisions
- Experience of developing training materials
- Knowledge of purchasing, EPOS or recipe building systems (eg Acquire, Star Chef, Zonal)
- Strong understanding of drinks supply chain
What’s in it for you?
In return for everything you can bring to us, we can offer you an exciting and challenging role in a fast-growing business, with amazing opportunities to develop and learn in an entrepreneurial and creative environment.
As well as a competitive salary and bonus potential you will become eligible to join our share-save-scheme, will receive food & drink perks including a generous staff discount and enjoy a culture that welcomes individuality, drive and ambition.
Job Types: Full-time, Permanent
Salary: £40,000.00-£50,000.00 per year
Benefits:
- Casual dress
- Company events
- Discounted or free food
- Employee discount
- Profit sharing
Supplemental pay types:
- Bonus scheme
- Loyalty bonus
Work Location: In person
Reference ID: DOMBC
