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Job description

Domestic Services Assistant (37.5 hours per week).

Band 2, including night time enhancements

Hours of duty Monday to Friday 22.00 to 06.00 hours, including bank holidays.

The Domestic Services Team based at The Christie NHS Foundation Trust is looking for Domestic Assistants to be part of the cleaning teams working in all wards and departments across the Trust site, including Covid 19 areas.

The role of the night time cleaning team is to be reactive to out of hour’s demands whilst maintaining a safe and environment via planned working schedules.

We are looking for reliable, enthusiastic and flexible individuals who have experience of cleaning and this is an opportunity for you to develop whilst working with a team in a department that is embracing the revised National Cleaning Standards.

If you are motivated and ready for a challenge.

We can offer you:

• Full time hours working 37.5 hours
• Band 2
• 27 days holiday per year (pro- rata) rising to 29 after 5 years
• NHS Pension Scheme

The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK

The main duties:

• Isolation room enhanced cleaning (appendix A)
• General cleaning
• High and low level dusting and cleaning
• Wet and dry mopping
• Maintain all floor surfaces using equipment as required.
• Clean and store equipment after use.
• Removal clinical and general waste
• Cleaning and descaling of toilets and sanitary areas
• Cleaning baths, taps and showers
• Removal and cleaning of bodily fluids in public areas
• Curtain changing – taking curtains down and re-hanging new
• Replenish all disposables, hand towels, toilet rolls, soaps and gels.

Responsibilities

• Provide an efficient, high quality domestic service to patients, visitors and staff.
• Adhere to cleaning policies, procedures and cleaning frequencies.
• Awareness of health and safety risk assessments and procedures.
• Operate mechanical cleaning equipment i.e. including scrubbing and buffing equipment, vacuum cleaner and carpet shampoo equipment.
• To check the health and safety of domestic equipment and report any hazards or potential hazards to the domestic supervisor.
• Removal of clinical and general waste from ward and department to designated waste store.
• To be responsible for reporting all accidents and incidents to the domestic supervisor.
• To ensure that personal protection equipment and clean uniform is worn at all times when on duty in accordance with the Trust policy.
• Respond to rectifications following audits within a given timescale.
• To report any signs of infestation to the Domestic Supervisor.
• Demonstrates the Christie values and accountable for own attitude and behaviour

1. Communication

• Receive and carryout instruction in own area of work.
• Liaise with ward and department staff, to prioritise work areas and workloads.
• Good communication skills and helpful manner to be able communicate sensitively when patients/relatives make enquiries

1. Knowledge, Training and Experience

• To have a basic knowledge of trust policy and procedures relating to the area of work
• Staff will be fully trained in accordance with National Cleaning Standards
• Staff will undertake the trust corporate essential training (CET) and ensure annual compliance with training requirements.
• Staff will undertake departmental induction training including manual handling and working at heights.
• Agree changes to working practices or procedures for own work area when required.

1. Analytical and Judgemental skills

• All staff to work in accordance with COSHH regulations and to follow all instructions given during training and mandatory training.

1. Planning and Organisation

• Will work largely unsupervised on a daily basis, but will know when to seek supervision and further assistance where necessary.
• Respond to ward/department activity and work schedules. This requires a degree of planning and prioritising own workload.

1. Physical skills

• Frequently required to exert moderate physical effort for short periods of time by lifting and pushing equipment, collection of equipment and consumables from stores.
• Moderate bending and stooping is required when cleaning equipment, fixtures and fittings, and floors.
• Requires a high level of concentration for sustained periods, including responding to unpredictable work patterns and interruptions.
• Working at heights
• Ability to act calmly and quickly in emergencies
• Frequent exposure to dirt, dust and bodily fluids.
• To undertake domestic duties with occasional exposure to distressing and emotional circumstances.
• Clean and maintaining the condition of domestic services equipment

1. Responsibility for Patient Care

• To ensure all cleaning is carried out in accordance with the National Standards for Cleaning (NSFC).
• Domestic Staff must be able to prepare, provide and maintain a clean, safe and healthy environment. The standard must comply with the current PLACE instructions.
• To undertake isolation cleaning when required following correct procedures. (Appendix A)
• Ensure full uniform and personal protective equipment (PPE), is worn at all times as required
• Ensure personal appearance is clean and smart at all times
• Liaise with ward and department staff to receive any special instructions on isolation room cleans as detailed within departmental and infection control procedures.
• Good communication skills and helpful manner and communicate sensitively when patients/relatives make enquiries

1. Responsibility for Policy/Service Development

• Ensure cleaning standards are consistently achieved in line with trust policies, procedures, cleaning schedules and monitoring targets.
• Awareness of health and safety risk assessments and procedures.
• Propose changes to working practices or procedures for own work area

1. Responsibility for Financial and Physical Resources

• Clean and maintain the condition of domestic services equipment, report faults as they may occur.
• Ensure stock control in own area of work e.g. soaps, gels, paper towels, mops, cloths etc.

1. Responsibility for Human Resources

• Propose changes to working practices or procedures for own work area
• Provide support to new starters, to gain confidence and experience in a new environment.
• To ensure that trust HR policies and procedures are adhered to at all times

1. Responsibility for Information Resource

• Basic information technologies (IT) knowledge and skills. Be able to log on to a computer enter a password to access trust information systems.
• Undertake the trust online training
• To operate the toilet time monitoring systems in accordance with the manufacturer’s instructions, follow all cleaning schedules and guidelines.

1. Responsibility for Research and Development

• Undertake trust and departmental training either online e-lite bites or class room training sessions.
• Participate in domestic services departmental monitoring in own area of work.

1. Freedom to Act

• Will work largely unsupervised on a daily basis, but will know when to seek supervision and further assistance where necessary.
• Respond to ward/department activity and maintain delivery of work schedules. This requires a degree of planning and prioritising own workload.

1. Physical Effort

• Frequently required to exert moderate physical effort for short periods of time by lifting equipment and disposable stores, e.g. carrying mop buckets filled with water, making and stripping beds.
• Moderate bending and stooping will be required when cleaning equipment, fixtures and fittings, floors and equipment.
• Requires a high level of concentration for sustained periods, including responding to unpredictable work patterns and interruptions.
• Working at heights
• Undertake isolation cleaning when required following correct procedures.

1. Mental Effort

• When using cleaning equipment and materials it is important to ensure that adequate safety precautions are taken at all times.
• Requires a high level of concentration for sustained periods, including responding to unpredictable work patterns and interruptions.
• Working at heights
• Ability to act calmly and quickly in emergencies

1. Emotional Effort

• Occasional exposure to distressing and emotional circumstances, when cleaning in patient areas.
• To be helpful and sensitive when patients/relatives make enquiries

1. Working Conditions

• This role is manual working where conditions can be extreme cold and warm.
• Frequent exposure to dirt, dust and bodily fluids.
• Occasional exposure to distressing and emotional circumstances.
• Long periods of standing/bending.
• Exposure to cleaning products
• COSHH regulations must be fully adhered to at all times whilst using cleaning materials.

This job description is not exhaustive, it may be necessary to alter or add work to ensure the efficient running of the department, however, no staff member will ever be asked to carry out a task that they have not been fully trained to do.