district manager

district manager Pasadena, CA

Public Storage
Full Time Pasadena, CA 121000 - 105000 USD ANNUAL Today
Job description

Company Description


Annual Compensation Pay Range: $105,000 - $121,000

We promote from within our organization, and growth opportunity is in your hands! Equity grant awarded at end of year company grant cycle with participation in company annual stock program!

As a District Manager, you’re passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences. If this is you, you are the leader we’re looking for! We are Public Storage, established in 1972; today we have thousands of locations nationwide and recognized as the leader in the self-storage industry!


Job Description


Lead, Manage and Develop People, Brand Ambassador & Operational Excellence

Lead an Engaged Team:

  • Recruit, motivate and retain a dedicated team of customer facing customer front line employees
  • Drive your team with effective communication and provide coaching on customer service and sales strategies

Brand Ambassador & Operational Excellence:

  • Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.
  • Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
  • Conduct monthly property audits and ensure operational standards and safety compliance are met.

Deliver Outstanding Customer Service:

  • Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management
  • Address customer inquiries and concerns promptly in a professional manner

Grow and Maintain a Robust Business:

  • Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
  • Communicate effectively with customers, colleagues and team-members

BENEFITS:

  • $121,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.
    • Second year bonus potential increase to $20,000 performance-based bonus
    • Participation in company stock program that includes dividends paid quarterly
  • Internal promotional and career opportunities throughout the United States
  • Extensive training and coaching plans – we want you to succeed!
  • Comprehensive group healthcare programs
  • 401(k) with generous employer match
  • Paid time off
  • Monday thru Friday work schedule

Qualifications


Qualifications & Expectations

  • Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry
  • Proven track record of top tier performance
  • Experience managing operational audits and payroll budgets
  • Exceptional communication and time management skills
  • Proficient in MS Office (Excel, Word, PowerPoint and Outlook)
  • Passion for sales and customer service excellence
  • Bachelor's Degree preferred
  • Weekend availability by telephone
  • 5 work Saturday’s per year required during peak season

Additional Information


All your information will be kept confidential according to EEO guidelines.

The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.

REFDMDSD078

district manager
Public Storage

www.publicstorage.com
Glendale, CA
Joseph D. Russell, Jr.
$1 to $5 billion (USD)
5001 to 10000 Employees
Company - Public
Real Estate
1972
Related Jobs

All Related Listed jobs

Human Resources/Payroll Specialist
Cervello Inc London, England 26633 - 47000 GBP ANNUAL Today

Managing the strategic and day-to-day administration of Cervellos benefits packages, and advising on local benefits plans as needed.

Account Manager- EdTech- Startup
Zen Educate London, England 30000 - 40000 GBP ANNUAL Today

Proven track record of hitting sales targets. Own the relationship with key customers including retention, expansion and new business.

Vehicle Technician/Mechanic (JLR)
Taylors Jaguar Land Rover Great Dunmow, England 34000 - 43000 GBP ANNUAL Today

Jaguar Land Rover Level 2 and Level 3 Vehicle Technicians*. Jaguar Land Rover Level 2 or Level 3 Qualification, or time served equivalent experience.

Store Colleague - Part time
Pets at Home Blackwood, Wales 21098 - 31098 GBP ANNUAL Today

They are responsible for exceeding our customer's expectations daily, ensuring the highest standard of pet care, brilliant operational standards, and building

Waiting Staff
101 Upper Ground, London SE1 9PP London, England 13 GBP HOURLY Today

You'll earn at least London Living Wage and be treated right - from having minimum contract hours and free meals at work, to having a quarterly bonus and