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Job description

• Feed More collects, prepares and distributes food to neighbors in need. With a service area that stretches across 34 cities and counties, our comprehensive programs and Agency Network are dedicated to providing our communities with access to quality food and healthy meals year round.

With the help of nearly 100 employees, close to 300 members of Feed More’s Agency Network and around 200 volunteers a day, Feed More is able to carry out its mission of fighting hunger throughout Central Virginia. Feed More is a proud member of Feeding America and Meals on Wheels America.

At Feed More, we want everyone to have a seat at the table. We envision our table as a lively gathering of wonderfully, unique individuals where differences are encouraged and appreciated. And, of course, our table is full of good, nutritious food.

Our Diversity, Equity, and Inclusion policy is both the right thing to do, and a compelling business rationale. Feed More recognizes its talented and diverse workforce as a key competitive advantage and our business success reflects the quality and skill of our people. That’s why Feed More is committed to seeking out and retaining the finest talent.

We’re looking for: This position serves as a member of the operations leadership team and is directly responsible for the strategic direction, management, supervision, and coordination of all activities involved with the handling of receipts, storage, and distribution of food, both donated and purchased. The role requires outstanding organizational, communication, and leadership skills and an ability to develop innovative solutions that push boundaries. This role will work closely with executives to strategize and develop long-term plans that usher in new levels of productivity and efficiencies for the company.

Department: Operations

Reports To: Chief Operating Officer

FLSA Status: Full-time Salaried Exempt

Supervisory Responsibilities: Distribution Center (DC), Inventory Control, Agency Store, Donation Center, Packaging and Production, and Transportation Management.

Budgetary Responsibilities: Accountable for the development and management of each department’s operating budgets.

What you’ll do:

• Accountable for the development and management of each department’s operating budgets.
• Responsible for oversight of all receiving, storage and shipping activities within the DCs.
• Responsible for oversight of all inventory and quality control best practices and procedures while ensuring accurate inventory levels.
• Responsible for oversight of the customer service and inventory allocation processes and procedures.
• Directly oversees all transportation activities in/outbound including deliveries and pickups and fleet management.
• Proactively promotes operational efficiencies with a continual improvement mindset and orients toward opportunity vs. obstacles.
• Demonstrates a strong willingness to thoroughly understand Roadnet routing software to ensure optimal use of its capabilities.
• Outwardly shows a passion about seeking feedback from direct reports to establish meaningful metrics and standards, while analyzing current operational processes and performance, recommending solutions for improvements.
• Plans, monitors, and analyzes key metrics for day-to-day operations to ensure efficient and timely completion of tasks.
• Sets and communicates clear vision and strategic goals for operational efficiencies and increase productivity.
• Develops and executes a 3–5-year strategy for all areas of responsibility.
• Empowers managers and supervisors to make tactical decisions daily to run their departments effectively and efficiently.
• Provides developmental and constructive feedback and performance management for both high performers and non-performers.
• Drives towards results and collaboration while developing and managing the annual fiscal year operating and capital budgets.
• Establishes multilateral channels of communication with other directors, managers, supervisors, peers, and other departments.
• Serves as an effective spokesperson when participating in various operations groups throughout the community i.e., Agency Partners, Food Banks, and other community organizations.
• Seeks continuous personal growth and development through the application of on-the-job training, seeking out and attending outside seminars, and attending ongoing corporate training opportunities.
• Ensures organization leaders perform all duties and maintains all standards in accordance with company policies and procedures.
• Strong working knowledge of data analysis and performance metrics, using warehouse management software (ex: NAV-Ceres, SAP, ERP) while providing staff with training as needed.
• Ensures the operations maintain cleanliness and awareness of work safety and food handling guidelines and inspiring a culture of compliance.
• Drives infrastructure changes/improvements to increase our level of consistent AIB audit readiness.
• Ensures all operations operate under safe conditions and in compliance with OSHA and all safety and other industry regulations.

Performs other activities and duties as assigned by Chief Operating Officer or other members of the Senior Leadership Team.

Must have:

• Four-year degree in Business or Supply Chain Management or related fields.
• Minimum of 5 years leading and managing non-profit program teams or progressive leadership experience in warehousing, transportation or customer service or a combination thereof.
• Excellent verbal and written communication skills with strong interpersonal skills, good time management.
• Superior knowledge of multiple operational functions and principles, including finance, customer service, production, and employee management.
• Demonstrates an ability to build relationships with individuals of diverse backgrounds, experiences, and personalities.
• Proficient in MS Office: i.e., Word, Excel, PowerPoint, and Outlook
• Highly motivated with strong interpersonal skills.
• Proven ability to meet crises calmly and show initiative and flexibility.
• Develops and maintains contingency plans for various scenarios in cases of inclement weather or natural disasters.
• Must have a flexible schedule and be willing to work in the evenings and on weekends when necessary.

Ideally, will have:

• Master’s degree in business administration or Supply Chain Management.
• Ten or more years in a senior leadership role in Food Banking or field related to our industry.
• Strong understanding of Ceres Inventory software system and Roadnet software.

Company Benefits: In addition to competitive wages, we’re proud to offer full time employees with comprehensive medical, dental, and vision benefits, 401K, generous paid time off, 10 paid holidays and more.

How to apply:

Interested candidates should submit their resume and cover letter by June 23, 2023. We kindly request no phone inquiries.

Feed More, Inc. is an Equal Opportunity Employer.

Job Type: Full-time

Pay: From $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• leadership or non-profit: 5 years (Required)

Work Location: In person

Apply Here

About FeedMore

Revenue: Unknown / Non-Applicable
Size: 51 to 200 Employees
Type: Nonprofit Organization
Website: www.feedmore.org