Digital Workplace Engineer (Digital Productivity Services) London, England
Job description
A Digital Workplace Engineer (Digital Productivity Services) is required for a permanent role paying up to £40,836.97 per annum with British Transport Police (BTP) based at BTP Force Headquarters, Camden, London.
BTP is the national Police Force for the rail network throughout Great Britain, including London Underground, across which we ensure the safety and security of nearly 3 billion passenger journeys and over 100 million tons of freight every year.
We have a created a brand-new Digital Workplace function within our Technology department at BTP, with a strategic goal to improve collaboration, communication, mobility, connectivity and productivity for our BTP family. Digital Workplace currently consists of 3 teams: End User Computing, Digital Productivity Platforms (backend of M365) and Digital Productivity Services (frontend of M365).
This Digital Workplace Engineer role sits within the Digital Productivity Services team and will contribute towards the implementation of Digital Productivity services and solutions that improve collaboration, communication, mobility, connectivity and productivity. We have begun an exciting journey into the world of PowerApps, Power Automate and SharePoint Online and this role will contribute towards the further development of secure and robust solutions that elevate our success in this area as well as delivering well-governed solutions that make the best use of our Microsoft 365 E5 capability. We have also taken responsibility for the development of our IT Service Management platform (Freshworks Freshservice), which will be key to automation and process streamlining initiatives.
Digital Productivity Services is a constantly evolving area and will the postholder will be responsible for ensuring the continuous development of their skillset in-line with existing and emerging technologies. Automation is a key component of productivity, and the role will work closely with the business to identify, design and implement solutions that streamline business processes and add value to the business. This role therefore also acts as a 'consultant' to the business and will require stakeholder management and communication skills. The role will also manage the service requests and incidents related to Digital Productivity Services, ensuring resolutions within Technology SLAs.
Whilst this role sits formally within the Digital Productivity Services branch within Digital Workplace, the postholder will gain exposure across the Digital Workplace strands and may be required to work in other Digital Workplace areas when required. This is applicable to all roles within Digital Workplace.
We are an avid promoter of skills development and career growth, and we recognise the need to ensure skills are kept up to date with emergent technologies and new ways of working.
You will have access to:
- The Microsoft Enterprise Skills Initiative (many of the Microsoft on-demand and online classroom-based training courses, certification pathways, exams and certifications, all free of charge)
- Further training platforms (such as Pluralsight)
- Fully funded Apprenticeships (which can include Undergraduate and Postgraduate degrees) and dedicates 20% of your work time to your apprenticeship training/studies.
This is an exciting time for Technology at BTP as we pave the way for the modern workplace experience. If you thrive on challenges and have a thirst for knowledge and developing your own skillset, finding and implementing innovative solutions and want a fulfilling role that has an impact on the communities we serve and protect, then come and join us!
This is a hybrid/flexible working role, and we would welcome applications from across England, Scotland and Wales.
In return for your experience, we can offer you:
- Salary of up to £40,836.97 (£34,139.86 base + £2,835.11 London Allowance + a SFIA supplement of up to £3,862 dependant on assessment you will be awarded 0%,50% or 100%)
- Yearly base salary increments
- Working from home allowance available to purchase suitable equipment for blended & home working
- 28 days annual leave plus bank holidays
- Flexible agile working approach
- Family friendly policies including up to 26 weeks paid maternity and adoption leave
- Bespoke benefits platform and access to Blue Light Card
- Development opportunities including fully funded apprenticeships
- Employee assistance programme and dedicated wellbeing hub
- Pension scheme
BTP is an employer who cares about the impact we have on the environment and the wider challenges of climate change, and as such we are committed to reducing our carbon footprint and achieving Net Zero Carbon (NZC) through offsetting by 2035.
At BTP we are proud guardians of the railway and it is crucial that we represent the diverse communities we serve and protect. As ‘One BTP’ across the UK, we know that diversity, inclusion and belonging help us improve our decision making, foster creativity and drive innovation so all our people can thrive.
Our vacancies are open to everyone and all appointments are made based on merit. So that we can become more diverse we encourage applications from candidates from Black, Asian, and minority ethnic backgrounds, women, people who have a disability, those who are neurodiverse and persons who identify as LGBTQI+. If you have the skills, experience and values that here in BTP we pride ourselves on then we would welcome you to apply. Closing date for applications is 24th May 2023 at 12pm.
For more information on Positive Action please click here or email the team on [email protected]
In order to apply, you must have the permanent right to live and work in the UK and have been resident in the UK for the previous 5 years. You will be asked these and other questions to determine your eligibility to work for British Transport Police when you start your application and you must answer honestly.
BTP has undertaken a review of Police Staff pensions and as a result of this the Police Staff pension will be changing. The current police staff pension is a Defined Benefit scheme which is administered by the Railways Pension scheme. The new pension scheme which is launching is a Defined Contribution scheme which is administered by Royal London. The new pension scheme is awaiting formal approval and an introductory date is not finalised. The earliest this will be is September 2023. If you have any queries, please contact the recruitment team – [email protected]
Internal candidates must have completed their probation for their current substantive posting and can only apply in tenure if Head of Department approval is emailed to [email protected] prior to the vacancy closing. Internal candidates must confirm that they are not subject to formal action plans for sickness/complaints/discipline or poor performance and that all mandatory training courses have been attended and are in ticket/up to date. A minimum indicator of 3 / developing' or' 'Indicator 5 / no rating must have been achieved on the last reporting year PDR.
