Digital Sales Assistant London, England
Job description
Systems & Data Assistant for Digital Sales
FASTER! FRESHER! TASTIER!
Are you looking for your next challenge in a rapidly expanding business? Do you have noodles of enthusiasm and love the hospitality industry?
We are on the lookout for an ambitious, fun and people-focused individual who would like to join us in a capacity of a Systems & Data Assistant for Digital Sales to help in day-to-day activities in the Marketing/support office team. Please note this role is office based, our Stix HQ is based in Golders Green.
WHO ARE WE?
Chopstix are the UK's fastest growing, No1 Asian Quick Service Restaurant, and we are looking for inspirational people to join our expanding team. We consistently deliver a FASTER, FRESHER, TASTIER customer dining experience. People ARE our business and as such we put our people first!
WOK IS ON OFFER
- A competitive salary.
- 25 days of annual leave plus bank holidays!
- Employee Assistance Program.
- Cycle to work scheme.
- Access to My Staff shop that offers employee discounts, savings and vouchers across multiple brands.
- Team parties and long service awards as well as our annual Noodle Conference full of fun activities and rewards!
- Discounts in our stores if you would like to treat yourself to Chopstix after work.
- Full training and support, with the opportunity to learn new skills, develop existing ones & progress within the company.
- Mentorship from an experienced Marketing Team - we care about your development!
- The chance to join a rapidly growing company with 50 sites around the UK, with more to open soon.
- The opportunity to work with like-minded people, who are passionate about working as a team to provide our customers with FASTER, FRESHER, TASTIER food & service
KEY DUTIES + RESPONSIBILITIES
- Monitor and virtually support our in-store teams with delivery-related technical issues and liaise with our relevant Account Managers from:
- Deliveroo
- Just Eat
- Uber Eats
- Just Eat for Business (aka City Pantry)
- Slerp
- Pepper (loyalty app)
- To Good To Go
- Deliverect (POS integration system)
- Otter (delivery refunds management service)
- Assist with delivery channel integration set up and manage the delivery channel onboardings for new stores
- Manage our delivery menus (both POS-integrated and Channel-led) for our equity sites well as franchise stores
- Assist with the technical set up of delivery offers
- Assist with creating and updating delivery manuals/training guides for our in-store teams and operations managers
- Assist with data analysis from our relevant delivery channels: including sales data, operational tracking and consumer behaviour
- Carry out regular checks on competitor analysis for our online competitors (both QSR and Pan-Asian)
- Support our Marketing Team with creative ideas for delivery offers, menu layout and packaging
Relevant Skills
- Proficient with Microsoft Excel
- Comfortable using technical systems
- Strong organisational skills
- Good communication skills
Preferred Experience (not necessary)
- Experience working with delivery channels (i.e., Deliveroo, Uber Eats, Just Eat)
- Experience working with technical systems
WOK ARE YOU WAITING FOR? APPLY NOW TO BEGIN YOUR CHOPSTIX JOURNEY!
