Digital Product Owner Heathrow, England
Job description
This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If you’re made of the same qualities as us, you could soon be part of the next chapter of our story. Together as one team, we’re connecting Britain with the world and the world to Britain like no one else
The Digital Product Owner is responsible for leading a customer-facing agile product team to evolve the existing digital product experience. They are accountable for the product design process from ideation to iteration which can often include work to define solutions, prioritize backlogs, run A/B tests, and validate product successes. Their product squad typically consists of designers, engineers, researchers, product specialists, business analysts etc. Additionally, they work closely with other product owners to ensure end-to-end customer journey alignment.
What we are looking for
- Good knowledge of agile software delivery lifecycle, architecture or delivery methodology
- A confident communicator who can demonstrate their point with data, insight and customer impact
- Ability to show resilience and make sound decisions in a fast-moving and pressurised environment.
- Strong analytical skills to understand analytics data from Adobe, Maxymiser (or equivalent)
- Strong story telling
- A clear understanding of iterative development and the product lifecycle
About you
- Experience of working in a digital product driven environment, preferably customer facing ecommerce
- Understanding and experience of ecommerce platforms, architecture and customer journey
- Experience in a metric structure
- A broad understanding of digital and experience in at least four of the following: Digital analytics, Product Management, User experience research, UX and UI Design, Content production and content management, Optimisation
Our Corporate and Support roles come with big potential to make your mark on our business. The airline industry changes so fast that we’re constantly evolving and finding new ways to impress customers and get ahead of our competitors. If you’re an innovator and brave and bold thinker, you will be in your element at British Airways.
Your impact on British Airways will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.
Not only will you have the chance to further your career development within BA, you’ll have access to our competitive reward and benefits package. This includes core company paid benefits such as a Defined Contribution pension scheme, generous Life Assurance cover and a whole host of options to support your physical, mental and financial wellbeing. You can also sign up for a range of voluntary benefits such as Private Medical cover, Dental and Critical Illness cover, Technology Scheme, Cycle to Work and Electric Car Scheme. And of course, you’ll be able to enjoy the benefit of staff travel as soon as you join us
We are an equal opportunities employer and value diversity at British Airways. We do not discriminate on the basis of race, religion, age, marital status, veteran status or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities
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