Job description
Location: The Speechmark, London & *Hybrid home working)
Salary: Excellent basic salary plus bonus and Vodafone benefits
Hours: Full time (Part time and Job Shares considered)
Hybrid
At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.
Who We Are
We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
Join our Digital teams where we harness the power of digital and embody the spirit of innovation to deliver the best solutions for our customers.
What you'll do
This role reports to Digital Transformation within Consumer, coordinating and supporting the transformation of Vodafone UK operating processes, ways of working and products and services.
The Digital Transformation Manager will work with various business areas and with cross-functional teams to deliver Vodafone’s digital transformation. They will lead the sustainable adoption of best practices in digital product and service delivery, digital service design and collaborative ways of working. Working with stakeholders to ensure the scope of delivery is agreed, expectations are set correctly, and value is being delivered for both the business and customers.
The Digital Transformation Manager will identify priority areas for digital transformation through benchmarking assessment against cross-industry best practice – identifying the best and right approach to how and where we resource our Digital talent to maximise value creation. They will develop buy-in from key stakeholders to agree sponsorship and or investment in these priorities and then shape and manage the implementation of the related transformation initiatives.
The role-holder will be highly competent at implementing Change Management activity to ensure Vodafone teams affected by digital transformation activity have all the support they need to embrace changes and continue to work to their potential.
Who you are
Experience in Operating Model transformation and re-shaping teams both locally and offshore.- A track record of driving the adoption of best practice for customer centric digital service and product delivery.
- Expertise in stakeholder management techniques and confidence in clearly communicating complex concepts with senior stakeholders.
- Competent at using data to evidence and clearly communicate the benefits of business transformation.
- Change Management and/or Agile ways of working.
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What we offer
We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools, market leading parental leave policies and an innovative Reconnect programme for people who have taken a career break.
Together we can
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.
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