Digital Account Manager Remote
Job description
LOCALiQ is a digital media and advertising agency within the Newsquest media group. An exciting opportunity has arisen for a Digital Account Manager to join our services team, we can offer remote working opportunities and it’s never been a better time to join us on the next chapter of our journey.
Benefits include.
- A competitive basic salary
- Uncapped commission scheme
- Workplace Pension
- Perks & Discounts
- Equipment for home working provided.
- Opportunities for team building and training days.
- Full 25 days paid holiday + statutory bank holidays + your birthday day off!
- Holiday purchase scheme
- Structured career progression, ongoing training, and personal performance reviews
- Discount Vouchers
- Discounted Gym membership
- Cycle to Work scheme.
- Mental Health Support via Lifeworks
- Eye test vouchers plus £50 towards new glasses.
- Annual Volunteer Charity day
To be successful in this role, you'll be tasked with account management of company clients that are assigned to you, giving the sales team support in delivering the best-in-class product suite as well as outstanding customer service, and building key relationships with your accounts. You will need to demonstrate experience in the following:
- 2 years of experience working successfully within a B2B/B2C customer retention environment within in a digital marketing agency.
- Knowledgeable in PPC, SEO, and Display, also familiar with paid Facebook
- Overseeing the onboarding of all new clients & ensuring all solutions are set up correctly and according to best practices and managing, maintaining & retention.
- Consulting with clients on a regular basis on how best to leverage current & emerging online trends. Working with our product portfolio to meet the client’s business goals and reviewing performance to the client’s goals and objectives
- Exhibit expertise and mastery across all products & serve as a subject matter expert for all digital solutions.
- Approaching all clients prior to the renewal date to secure a campaign renewal.
- Efficiently adhering to all internal processes to ensure the smooth running of all practices.
- GAP & Blueprint accredited is nice to have but not essential.
This is a great opportunity to build relationships, earn bonus and work in an agency style environment with the support and backing of one of the largest regional news publishers in the UK.
LOCALiQ is an equal opportunities employer and welcomes applications from all sectors of the community regardless of age, disability, gender reassignment, marriage/civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
Job Types: Permanent, Full-time
Salary: Up to £30,000.00 per year
Benefits:
- Employee discount
- Flexitime
- Referral programme
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work authorisation:
- United Kingdom (required)
Work Location: Remote
