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• Successful Applicants will have 3-4 years experience providing onsite IT support

ESP Global services are recruiting Desktop Engineer to work on one of valued customer sites in Fitzrovia London for a 6 month fixed term contract.

If you have the skills & experience listed below, we'd love to hear from you.

Job Description: EUC Field Services Desktop Support -
Technical

Three to Four (3-4) years’ experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirement

• Hands on experience in installing, troubleshooting, and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications.
• Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites.
• Ability to lift / move computer equipment weighing up to 50Lbs.
• Skilled in desk side support and PC break/fix including basic administration of Windows O/S.
• Experience with Anti-spyware and Anti-virus software.
• Some usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
• Smart hand support for peripheral and networking hardware, including, but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under ‘Smart Hands’ capability.
• Ability to troubleshoot issues with systems and networks using good deductive reasoning skills.
• Experienced in repeat call analysis and developing preventive actions
• Experienced in Problem management

1) Skills: EUC L1 (Mac knowledge)
2) Language: English
3) Location: 42 Berners Street, Fitzrovia, London, W1T 3ND
4) Support: Monday to Friday (Business Hours: -8 Hours from 8am to 5pm) Excluding Break timings
5) Contract Duration: 6 months