Desktop Support Analyst – Bank – City London

Desktop Support Analyst – Bank – City London London, England

Nexus Recruitment
Full Time London, England 40000 - 50000 GBP ANNUAL Today
Job description

  • Job Reference: NJ0167
  • Date Posted: 11 April 2023
  • Recruiter: Nexus Jobs
  • Location: London
  • Salary: £40,000 to £50,000
  • Sector: I.T. & Communications
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: Jas Gujral
  • Email: [email protected]
  • Telephone: 020 7488 6900

Job Description

Desktop Support Analyst – Bank – City London

We are looking to recruit a Desktop Analyst with at least 5 years experience of working in Desktop Support from 1st to 3rd level in a banking environment.

You ideally have experience of working within a banking environment and understanding the banking arena.

Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity.

Remote and telephone support of mobile/European users will also be required.


Work within the Service Desk team in supporting and delivering all aspect of services

  • 1st/2nd line support (capable of root cause analysis)
  • Remote branch support using Remote Assistance
  • Active Directory user starter/leaver process
  • Customer facing, support of internal banking staff, VIPs
  • Maintenance and support of desktops, laptops, Blackberry’s
  • SLA targets
  • Ad-hoc project involvement

Main skills required are:

  • Experience supporting desktop platforms for banking environments
  • Experience in operational deployments. Desktop, operating system refresh cycle
  • Service Desk ticket software
  • Market data products
  • ITIL, Microsoft certifications advantageous
  • Maintains industry recognised skills through training or self-study methods

Technical Skills

  • Supporting Microsoft operating systems, office suite
  • TCP/IP, basic networking skills
  • Root cause analysis and remediation

Technologies

  • Windows 7
  • Office 2013
  • Xenapp published applications, support
  • Desktop hardware, laptops, Blackberry’s deployments

Salary for this role will be in the region £40K - £50K.

The Client is based in the City London - close to Liverpool Street.

Please send your CV to us in Word format along with salary and availability.

Desktop Support Analyst – Bank – City London
Nexus Recruitment

www.nexus-resources.co.uk
Portishead, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Private
HR Consulting
Related Jobs

All Related Listed jobs

New Homes Sales Advisor
Connells Group Maidstone, England 21682 - 34282 GBP ANNUAL Today

The main purpose of this role is sales generation and to act as the primary point of contact for perspective house buyers, guiding them through the process from

social worker
Leeds Teaching Hospitals Leeds, England 27596 - 25147 GBP ANNUAL Today

The jobholder will carry continuing responsibility for planning, implementing and evaluating programmes of practical and emotional support for...

Young People's Worker
Brandon Centre London, England 27000 GBP ANNUAL Today

NVQ Level 2 in an area related to working with young people from underprivileged backgrounds or a BA or BSc degree preferably, but not necessarily, in a social

registered nurse
Royal Cornwall Hospitals NHS Trust Truro, England 34581 - 28407 GBP ANNUAL Today

If you are looking for an exciting challenge and want to be part of a great innovative team , then why not join the Gastroenterology and Liver...

Customer Assistant
Marks & Spencer Cardiff, Wales 10.9 GBP HOURLY Today

Answer telephone calls and return voicemail (prospect calls, resident issues, service requests, etc.). Participate in monthly property renewal program with