Desktop Support Analyst – Bank – City London

Desktop Support Analyst – Bank – City London London, England

Nexus Recruitment
Full Time London, England 40000 - 50000 GBP ANNUAL Today
Job description

  • Job Reference: NJ0167
  • Date Posted: 11 April 2023
  • Recruiter: Nexus Jobs
  • Location: London
  • Salary: £40,000 to £50,000
  • Sector: I.T. & Communications
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: Jas Gujral
  • Email: [email protected]
  • Telephone: 020 7488 6900

Job Description

Desktop Support Analyst – Bank – City London

We are looking to recruit a Desktop Analyst with at least 5 years experience of working in Desktop Support from 1st to 3rd level in a banking environment.

You ideally have experience of working within a banking environment and understanding the banking arena.

Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity.

Remote and telephone support of mobile/European users will also be required.


Work within the Service Desk team in supporting and delivering all aspect of services

  • 1st/2nd line support (capable of root cause analysis)
  • Remote branch support using Remote Assistance
  • Active Directory user starter/leaver process
  • Customer facing, support of internal banking staff, VIPs
  • Maintenance and support of desktops, laptops, Blackberry’s
  • SLA targets
  • Ad-hoc project involvement

Main skills required are:

  • Experience supporting desktop platforms for banking environments
  • Experience in operational deployments. Desktop, operating system refresh cycle
  • Service Desk ticket software
  • Market data products
  • ITIL, Microsoft certifications advantageous
  • Maintains industry recognised skills through training or self-study methods

Technical Skills

  • Supporting Microsoft operating systems, office suite
  • TCP/IP, basic networking skills
  • Root cause analysis and remediation

Technologies

  • Windows 7
  • Office 2013
  • Xenapp published applications, support
  • Desktop hardware, laptops, Blackberry’s deployments

Salary for this role will be in the region £40K - £50K.

The Client is based in the City London - close to Liverpool Street.

Please send your CV to us in Word format along with salary and availability.

Desktop Support Analyst – Bank – City London
Nexus Recruitment

www.nexus-resources.co.uk
Portishead, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Private
HR Consulting
Related Jobs

All Related Listed jobs

Part Time Sales Assistant (8 or 12 hours contract)
Heron Foods Wigan, England 10.42 GBP HOURLY Today

Heron Foods is a food retail business providing its customers with high quality, low priced products. Previous success within a similar role, preferably within

research scientist
Croda Goole, England 32337 - 21868 GBP ANNUAL Today

Research Scientist


Vacancy Number:
req3011


Location:
Cowick

Location...

Casual Sales Assistant - Sports Direct
Sports Direct Exeter, England Today

To recommend, select and locate the correct merchandise for the customers needs. Ask open questions to find out customers needs.

Restaurant Team Member - Crew (2173 - 14 Mile & John R)
Chipotle Madison Heights Today

Restaurant Team Member - Crew (2173 - 14 Mile & John R) (23038463) Description CULTIVATING A BETTER WORLD Food served fast doesn't have to be a...

Marketing and Social Media Assistant
Lords Photography Brighouse, England 22000 - 25000 GBP ANNUAL Today

Social media: 1 year (preferred). Social media marketing: 1 year (preferred). Brighouse: reliably commute or plan to relocate before starting work (required).