Dental Receptionist Huntingdon, England
Job description
Godmanchester Dental practice are looking for an enthusiastic Dental Receptionist to join us.
Our aim is to provide outstanding customer service and patient care and as the first point of patient contact it is essential our receptionist is as enthusiastic about this as we are.
Our mission is to provide high quality dentistry in an environment where our patients and staff feel safe, relaxed and listened to.
We have a small, passionate, supportive, caring and hard working team.
We will provide full training; although previous experience would be beneficial, our priority is that the candidate must have a kind, patient manner and enjoy building rapport with our patients. You should be willing to go the extra mile for patients. Be keen to learn, work accurately and efficiently with a professional work ethic and have excellent computer skills. You will need to be comfortable using excel and other computer software programs and have excellent written as well as spoken English.
Receptionist Duties:
- Meet and greet patients with a professional friendly manner
- Answer and make telephone calls and deal with patient enquiries
- Schedule or rearrange appointments as necessary
- General administrative tasks such as scanning, printing, sorting/filing/sending forms
- Manage email and postal correspondence
- Handle payments from patients and update the patient’s finance records on the computer system
- Cash up daily and check that it coincides with the daily takings, record and file as necessary
- Maintain up-to-date patient records
- Assist with lab tasks as needed
- Carry out requests from management as needed
- Ensure our patients receive excellent customer service, which may include providing refreshments for patients
- Clean communal and staff areas as well as patient facilities.
- Occasional maintenance of outside areas
- Maintain a professional look at all times, in line with our Uniform and PPE Polices
- Be flexible with your duties to ensure the smooth running of the practice
The successful candidate will be able to demonstrate the ability to prioritise and multi task.
The position would be Monday, Tuesday and Wednesday 8.30-17.30 (although there may be some flexibility on this), Working one Saturday morning a month. You must be prepared to cover sickness and holiday for other team members. There will be the opportunity to increase hours in the future if desired.
Start Date: Feb/Mar 2023
Applications may close early if we receive sufficient applicants.
Job Types: Part-time, Permanent
Part-time hours: 24 per week
Salary: £10.00-£11.00 per hour
Benefits:
- Company events
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Weekend availability
Experience:
- Dental Receptionist: 1 year (preferred)
- Customer service: 3 years (required)
Work Location: One location
Reference ID: GDL22
