demand planner Faversham, England
Job description
Shepherd Neame are looking for a Demand Planner to deliver the full end-to-end demand forecasting and ordering an ensuring optimal inventory to meet customer demand.
Duties & responsibilities
- Create short, medium and long term demand forecasts for the full customer estate of Shepherd Neame, enabling measurement of performance vs. budget and clear visibility on stock across all locations
- Lead on testing and support for the implementation of a new forecast ERP suite
- Ensure accurate processing of customer demands in the system and all orders are correctly loaded
- Proactively monitor supplier orders to spot trends and spikes and activate recovery production or procurement plans where required
- Responsible for the "exceptional demand process" between commercial teams and site teams - assessment of new opportunities, capability to deliver and conduit of decisions
- Collaborate with sales channels on changing volume demands for all service or supply issues to customer and manage scenarios/contingencies to improve supply
- Challenge on all relevant decisions that could impact Supply Chain KPI’s and escalate when necessary
- Work with customer and sales teams on all NPD and delist forecasts to ensure accurate buy in and phasing out information is made available to the Production Planner
- Ensure all data affecting service or waste is promptly communicated to Production Planners, Customer Services and National Account Managers
- Support the Head of Supply Chain with the implementation and communication of an action plan where appropriate
- Facilitate the monthly forecast review meetings with all commercial teams, ensuring alignment and incorporation of all commercial / marketing intelligence
- Responsible for daily demand management and review of orders versus forecast
- Create of a daily spilt profile which best suits the specific business / category
- Key role in the management of supply risks
- Accountable for understanding all drivers of inaccuracy in forecasting metrics, specifically forecast accuracy and forecast bias and driving continuous improvement
- Responsible for ongoing maintenance of a future Forecasting model ERP for all SKU's to ensure a 'cleansed' base line forecast is available
The ideal candidate:
- Demonstrable experience in Demand Planning, preferably within a FMCG or Manufacturing environment
- Track record in delivering forecast accuracy results that drive inventory levels and service levels that meet or exceed targeted thresholds.
- Business experience in Statistics, Supply Chain management, I.T
- Management of end of life cycle and absolute inventory
- Apt in forecasting tools and comfortable modeling historical data to identify or validate trends
- Experience with SAP or an equivalent ordering platform is desirable
- IT proficient with mathematical and analytical skills
- Capable team player, though comfortable working on their own
- Deadline orientated and confident problem solver
What's in it for you?
Competitive pay- Early wage withdrawal scheme
- 20% discount on food at Shepherd Neame Managed Houses
- 25% discount on overnight Managed House Hotel bookings
- 20% discount on select purchases from the Visitor Centre Shop at Faversham
- Access to a Workplace Mental Health Platform
- Company pension plan
- The opportunity to develop & move within our pubs, the Brewery & Support Office
- 25 days holiday (plus bank holidays)
Shepherd Neame may be Britain’s oldest brewer but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, and that has enabled us to survive and thrive based on the following Sheps Skills:
- Working Together
- Pride and Passion
- Authenticity
- Sheps Spirit
Who are we?
Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.
Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited this role we would welcome your application regardless of age, disability status, ethnicity, gender, religion or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
