delivery manager Charlotte, NC
Job description
Position Title: Technology Delivery Manager
Salary: $85000 - $95,000
Schedule: Hybrid
Start Date: Asap
A family of companies and experiences
As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!
great people. great services. great results.
Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.
JOB SUMMARY
The Technology Delivery Manager performs project management function and is responsible for managing the end-to-end implementation of retail front of house digital solutions, including Point of Sale, Kiosk, Ordering/Mobile, Digital Signage, Catering, Cashless products at our client locations across the U.S. This hands-on position supports strategic and tactical activities that must be balanced to achieve the desired results.
JOB RESPONSIBILITIES
- Prioritize and self-manage technology implementation projects assigned by the Team Lead
- Ensure product implementation plans are developed and executed within agreed upon timelines
- Ensure that project estimates are accurate, complete and that scope changes are documented, communicated, and approved in advance of the work being performed
- Support other team members’ projects as needed to achieve team success
- Communicate and lead calls and meetings with internal resources, external vendors, business operations and our client representatives to define and execute solutions
- Maintain reporting and lead communications with the business and stakeholders regarding upcoming projects and ensure risks are identified and mitigated.
- Keep apprised of your project status, escalate concerns, and provide regular updates to the Team Lead via company implemented reporting methodologies
- Adapt tools and processes to accommodate changes and improve accuracy and efficiencies
- Complete objectives and deliverables to align with company policy, organizational goals, and team strategic direction
JOB QUALIFICATIONS
- Bachelor’s Degree or equivalent work experience
- Project management certification preferred. i.e. PMP, .
- Minimum 5 years of technology project management experience
- Working knowledge of restaurant or retail technology and terminology including point of sale systems, kitchen management systems, and Internet access technologies
- Service oriented collaborative approach to customer and peer relationships
- Energetic self-starter able to work independently in a fast-paced environment
- Highly developed sense of ownership, responsibility, and commitment to quality
- Proven ability to manage multiple projects and shifting deadlines in a large and disbursed environment
- Effective organization, planning, problem solving and analytical skills
- Strong communication, presentation, and relationship-building skills
- Approximately 50% travel required, including weekends and some holidays
Apply to Compass Group today!
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Compass Corporate maintains a drug-free workplace.
Associates at Corporate are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
#Techtalent
About Compass Group
CEO: Dominic Blakemore
Revenue: $10+ billion (USD)
Size: 10000+ Employees
Type: Company - Public
Website: www.compass-group.com
Year Founded: 1941
