Job description
You will be collecting, delivering and installing a variety of Sharp products (photocopiers, printers and some audio-visual products) to our customers whilst providing a high level of customer service.
Ideally you will live in the local area close to West Bromwich
We are looking for a reliable individual with van driving experience, practical manual and IT skills for installing the products, a flexible approach to work and a great customer facing attitude.
The role will involve heavy lifting, so you will need to be fit and strong - you will be given relevant safety training.
Our drivers work 37.5 hours a week, usually Monday to Friday 8.00- 4.30 or 8.30 -5.00 but you will need to be flexible at times to meet customer need
Key Responsibilities:
- Assist with loading and unloading of the office equipment from delivery vehicles
- Review paperwork to ensure all logistic requirements are complete
- Assist with delivery, installation, and collection as instructed
- Site & assemble equipment safely & in accordance with manufacturer’s instructions
- Retrieve & re-input network data between old & new devices
- Perform full function test including device print prior to obtaining customer signature
- Maintaining regular communication with Installation coordinator and customers
- Daily safety & maintenance checks of delivery vehicle
- Assist warehouse staff when required
- Carry out ad hoc tasks as and when required
- Adhere to company administrative processes
Experience, Skills & Qualifications:
- IT skills - basic Microsoft Word and Excel advantageous
- Experienced Valid driving license (Class B) and experience driving a van.
- Able to work as part of a team and unsupervised at times
- Excellent interpersonal and communication skills
- Maintains a positive, tenacious attitude in challenging situations
- Flexibility on start and finish times to meet business needs
About Sharp
Sharp Business Systems provide innovative Document Solutions, Visual Solutions, Managed solutions and IT services. Today we are a leading manufacturer of digital information technologies working in partnership with our customers to deliver innovative applications within their chosen sector. We not only strive to continually evolve, we are also committed to contributing to the culture and the well-being of people all over the world with our unique technologies.
By providing excellent pre-sales advice and supplying innovative, state-of-the-art solutions, which we support with outstanding service, we deliver very high-levels of customer satisfaction. We have thousands of customers who have been with us for many years and are happy to turn to us time and time again for new products, solutions and services; our relationships are testament to the quality of the customer service we provide.
As part of the globally recognised and trusted Sharp Corporation, we are at the forefront of technical innovation. Our success and longevity in an ever-changing industry is entirely due to the application of a time-honoured ethos, delivered consistently by longstanding, experienced staff justifiably proud of the high levels of account management and after sales service that we provide.