data specialist Seattle, WA
Job description
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Job Category
Employee SuccessJob Details
Employee Success (ES) is made up of human resources (HR) professionals who come together to continue to build Salesforce with a goal of helping our employees do the best work of their lives. In Employee Success, we attract and retain the top talent critical to building out our organization with the Ohana style treatment. Whether we are recruiting the next great candidate for our company, building out new programs, or refining our current operations, Employee Success is passionate about the design, development and delivery of a world-class employee experience, which allows Salesforce to deliver a world-class customer experience in the market.
The Employee Data Specialist plays a critical role in ensuring an amazing employee experience, often jumping in to “save the day” for our employees as urgent needs arise. The ideal candidate for this role would thrive in an ever-changing environment, have experience in process improvement, direct experience answering complex questions from employees - aligning the response to policy - but also providing an exceptional employee experience, no matter the topic. Additionally, experience with owning the termination process for a large, multi-national company would be helpful as would experience in several areas of HR, much like a generalist. This role must be based in the Pacific Time zone and will partner with Employee Success (HR) Teams, Legal, Payroll, and IT to support process improvement initiatives and deliver a best in class experience for our employees across the globe.
- Manage the involuntary and voluntary separation process with a focus on equal parts compliance and employee experience
- Coordinate, compile, and deliver documentation requests from our legal partners
- Main point of contact for any employees with questions regarding their last day of employment
- Manage the global work authorization program for The Americas including vendor management, auditing for accuracy, and compliance checks
- Maintain a high level of confidentiality in accordance with Health Insurance Portability and Accountability Act (HIPAA) regulations
- Work in close partnership with the Recruitment and Payroll teams via cases
- Conduct audits of employee data in Workday
- Work collaboratively to ensure the greater team’s goals are met, stepping to take on additional tasks to get the job done
- Support standard and ad hoc reports, templates, dashboards, scorecards, and metrics
- Identify and lead continuous improvement initiatives to drive operational efficiencies company wide
- Assist in the training and on-boarding of new Employee Data Specialists
- Mentor junior members of the Employee Data team
- Act as a point of contact for issues that arise in the absence of the team's manager
Required Skills/Experience:
- Minimum of 3 years previous experience in human resources, owning the research and resolution for complex employee inquiries
- Previous experience resolving data issues within an HRIS - Workday preferred
- Ability to manage a high volume of employee cases
- Strong professional verbal and written communications
- Ability to effectively manage time, prioritize tasks, and work within deadlines
- Comfortable dealing with highly sensitive and confidential matters
- Excel proficiency - VLOOKUP, pivot tables, conditional formatting, etc.
Preferred Skills/Experience:
- Formal process improvement training
- Prior experience as an HR Generalist
- Prior experience in a centralized HR department or shared services organization
- Experience with case management systems and Workday
- Experience working effectively in a virtual team environment
Accommodations
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Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org .
Salesforce welcomes all.
More details about our company benefits can be found at the following link: https://www.getsalesforcebenefits.com/
For Washington-based roles, the base salary hiring range for this position is $63,600 to $79,500.
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
