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We’re looking for a Data Entry Clerk to join our International Shared Services team. You’ll accurately and efficiently enter data in internal Hallmark systems or external customer systems, in line with agreed timescales. You’ll work with pre-collected data provided by Hallmark businesses in the UK, Ireland, Europe, Australia and New Zealand, to maintain our data, and where needed may work with their colleagues to provide information as requested.

Your Responsibilities

• On receipt of data requests from Customers, accountable for assessing and processing the information accurately into the relevant database in line with agreed service levels
• Responsible for validating accuracy of data inputting and providing confirmation and evidence back to customer
• Responsible for cataloguing the requests with the appropriate evidence for tracking and audit purposes
• Where requested by both internal and external customers, responsible for providing standard basic data outputs
• As required, responsible for validating pricing within customer stores to ensure the products scan in line with the correct pricing on systems
• Responsible for escalating any data related issues to ISSC Data Quality Controllers or Data Manager

To be successful you will need:

• Previous experience in data entry
• Previous experience of working in a customer facing role processing large amounts of data would be a significant advantage
• Impeccable attention to detail – must have pride in your work
• Strong ability to work quickly and accurately
• Excellent administration skills
• Good knowledge and understanding of database systems would be a significant advantage
• Working knowledge of spreadsheets and other word processing tools
• Excellent verbal and written communication skills
• Great interpersonal and customer service skills
• Strong background in working with computers and dealing with large amounts of information
• Comfortable in a changing environment with conflicting priorities

Based at our Dawson Lane site in Bradford, close to key motorway links you’ll be able to take advantage of:

• Competitive salary
• 26 days holiday plus bank holidays
• Health cashback scheme
• Pension benefit
• Flexible working opportunities including working from home opportunities
• Free onsite parking for when you are in the office
• A variety of other cultural and lifestyle benefits, aimed at promoting a positive work/life balance

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