The role
Working with a team in managing and assisting with the management of GPA of properties.
This is an opportunity for the individual to take immediate responsibility and ownership of managing a number of buildings and assisting with account management. This is a first-rate prospect for a confident enthusiastic individual. In addition, with the prospects of an expanding client base, the individual will be tasked with achieving objectives set out in the department’s business plan.
Key Deliverables
Providing high quality Property Management services to your clients and Director
Management of Lease / Tenancy Schedules
Liaising with clients, their solicitors and tenants on a daily basis
Instructing and liaising with facilities managers, and building surveyors, and contractors over minor repairs, and planned maintenance programmes.
Carrying out regular property inspections
Arranging and facilitating regular tenant meetings using strong occupier engagement skills.
Dealing with tenant applications and running the licence process liaising with clients
Preparing reports for, and attending, client meetings
Liaising with Facilities Managers and Helpdesk Administrators to ensure maintenance contracts are set up and tendered
Undertaking regular service charge expenditure monitoring and reporting
Liaising with Facilities Managers and property management accounts team on production of annual service charge budgets, approving reconciliations, rent raising reports
Management of income arrears and recovery, invoice approvals, setting up new properties, completing Change Notes, updating the Horizon system
Assist with the due diligence for acquisitions and disposals
Attendance at team and department meetings.
Person specification
Degree level qualification
RICS Qualified or equivalent work experience
Use of TRAMPS or Horizon accounting packages
Essential qualifications & experience
Proven experience within a commercial property management department of similar, specifically with a client facing background
Managing Lease events, rent reviews and expiries
Dealing with tenant applications and making appropriate recommendations
Sound Landlord and Tenant knowledge
Property Management Accounting knowledge – statements of account, service charges, arrears recovery, etc
Good working knowledge of Microsoft Excel, Word and Outlook
Key Skills / Competencies
Excellent written and verbal communication, with a high level of attention to detail
Proactive “can do” approach
Team worker
Client facing and committed
Confident in ability to work autonomously
Excellent time management, organisational and presentational skills
Professional and presentable
Enthusiastic, reliable, flexible and friendly
What You Can Expect From Us:
You will be joining a friendly, entrepreneurial and inclusive culture. We are driven by our core values and aim to embody them in all we do. We aspire to be refreshingly different and achieve this through using our unique perspectives, capabilities and expertise. We are bravely ambitious by going beyond what is required of us, and we are successful together; trusting one another and working collaboratively to achieve great results.
We are proud to offer award-winning benefits to support and reward our employees:
Heath & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection, long term disability insurance, interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
BNP Paribas Real Estate is proud to be an inclusive employer, as recognised by our RICS Inclusive Employer status and membership to Stonewalls Diversity Champion Programme.
