Data Analyst - Ocado Solutions Hatfield, East of England, England
Job description
Data Analyst (Mid Level) | Ocado Solutions | Hatfield | Hybrid (2 days office)
About Us
“We are on a mission to transform the future of grocery retail through sustained technology innovation.”
Ocado Group is putting the world’s retailers online using the cloud, robotics, AI, and IoT. We develop the innovative software and hardware systems that power Ocado.com, the world’s largest online-only grocery retailer as well as the global ‘Ocado Smart Platform’. With everything from websites to fully autonomous warehouses that we design in-house, our employees need to be specialists in a wide range of technologies to help drive our business.
We architect and build groundbreaking, game-changing technology solutions. We don’t do off-the-shelf. We don’t do easy. We are writing, building and running all our own software systems, we’re constantly pushing the limits of what technology can do.
About the team
This role is within Ocado’s Solutions division.Supporting our Partners around the world in a consistent way is essential to our long-term relationship with them; and to our commercial success. The Solutions teams provide all of our Ocado Smart Platform (OSP) Partners with wide-ranging remote and local support for their platform; so they can deliver their retail customer promises every day.
What would I be doing?
As an Data Analyst you will specialise in extracting and interpreting data to identify efficiency and growth opportunities within the businesses of our OSP Partners, directly impacting their commercial decisions and enhancing the shopping experience for hundreds of thousands of end customers around the world. We have billions of data points at our disposal, mapping across all elements of the OSP platform, from the website to the robots which power our CFCs.
You will be helping to answer questions such as “What is the cost to our OSP Partners of a late customer delivery?”
You will also be helping to drive our profitability whilst continuously improving the services we deliver. Your insights will have a direct contribution to Ocado’s long term goal of changing the way the world shops.
- From day one, you will be working with cross-functional partners to support our Partners’ global operations, by ways of building KPI dashboards, ad-hoc data pulls, and business reviews
- Partner with other teams to identify trends and opportunities in driving growth for our OSP Partners
- Partner with Ocado Technology to identify and close gaps in data feeds
- Problem Solving, with our department and business growing rapidly, and with even bigger growth plans ahead, new challenges and insights will develop for you to tackle
- Leading investigations into understanding trends and patterns in the performance of our autonomous robots and associated systems
- Creating data to represent Ocado Solutions’ objectives and interests to other functions (e.g. Product Continuous Improvement)
- Project Management and Support. Whether it is your own idea or a project managed by another department, you will be involved in supporting different projects across the business
What We Would Like To See:
- Accomplished analyst with experience working with Big Data, ideally with 2 or more years analytical experience
- 2.1 degree in a STEM subject or equivalent work experience in a quantitative role
- Comfortable communicating with technical and non-technical senior management and key stakeholders
- Extensive experience with data analysis and visualisation tools (e.g. SQL, Excel/Google Sheets, VBA/AppScript, Data Studio/Tableau/Looker)
- Analytical thinker who can break down complex problems
- Able to use data to create compelling stories and achieve positive outcomes
- Tenacity to follow ideas and problems through to resolution
- Experience adapting to a fast-changing environment
- Willingness to travel internationally to meet with our OSP Partners
What do I get in return:
- Hybrid working model (2 days in the office)
- 30 days ‘work from anywhere’ policy +
- Remote working for the month of August
- Wellbeing support through Apps such as Unmind and an Employee Assistance Programme
- 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)
- Pension scheme (various options available including employer contribution matching up to 7%)
- Private Medical Insurance
- 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete)
- Train Ticket loan (interest-free)
- Cycle to Work Scheme
- Opportunity to participate in Share save and Buy as You Earn share schemes
- 15% discount on Ocado.com and free delivery for all employees
- Income Protection(can be up to 50% of salary for 3 years) and Life Assurance(3 x annual salary)
- Free shuttle bus to and from Hatfield Train Station to the Hatfield offices
