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Data Analyst - Customer Science Team - 12 months Fixed Term Contract
Salary - National £40,000-£45,000 / London £45,000-£55,000

This is a great job for someone who is passionate about showing the value of data driven marketing. They have a talent for explaining complex machine learning-driven initiatives to diverse stakeholders. This is an opportunity to play a key role in a project that is transforming the way a FTSE 100 financial services company is using data to drive its marketing capability. You will be working with talented data scientists, engineers, and senior stakeholders across the business, with travel to our site in London twice per month.

A bit about the job:
Our Customer Science team uses data to understand customers so we can be more relevant and take better actions. We are award-winning, and passionate about driving better customer & commercial outcomes. Find out more: https://careers.aviva.co.uk/our-teams/digital-customer-data/

This person will take the lead on data analytics, insight generation and reporting to drive decision-making within a flagship data-driven marketing programme. They will help inform the data science roadmap with insights into campaign and test performance. They will achieve this through investigating patterns in customer behaviour data and building out our strategic reporting capabilities. They will present clear and actionable insights to a range of stakeholders, to help them understand the success and challenges of our innovative, agile approach.

Skills and experience we're looking for:

• Educated to degree or post-graduate level, within a numerate/programming-oriented subject, or able to demonstrate equivalent knowledge through industry experience.
• Experience in programming with SQL-like languages is essential, with familiarity of Python.
• Ability to interrogate data and independently provide insights that can drive a more data lead approach to decision making, communicating them to both specialist and non-specialist audiences.
• Familiarity with data driven concepts (model accuracy, propensity score) and marketing campaigns metrics (e.g. email engagement, response rate, etc.) to determine campaign performance and model efficiency.
• A positive, can-do attitude and a proactive approach; a great team player and a fast learner.

What you'll get for this role:

• Starting salary between £40,000-£55,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity - 8% of annual salary; Actual amount depends on your performance and Aviva's.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer's leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Aviva is for everyone:
We are inclusive - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 60% of their time in our offices and 40% at home.
To find out more about working at Aviva take a look here
We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you.

We'd love it if you could submit your application online. If you require an alternative method of applying, please give Alannah Burgess a call on 0121 234 7666 or send an email to [email protected] .