Customer Support Partner

Customer Support Partner Edinburgh, Scotland

John Lewis
Full Time Edinburgh, Scotland 10.3 - 11.48 GBP HOURLY Today
Job description

Due to financial regulations, handling money for the bureau de change requires applicants to be over the age of 18 for this role

Duties and Responsibilities:
You will need to be friendly, welcoming, self motivated and be able to serve our customers in a calm and professional manner. This role is process driven and you will be required to use a wide range of systems, have strong admin/organisational skills, whilst paying close attention to detail and compliance.

Your duties will be varied, from serving in our Bureau de Change, looking after lost children, lost property and a wide range of other Customer queries.

This role is key in supporting the selling floors and wider branch, from a practical/flexibility perspective and also in terms of communicating, coaching our services and assisting with Customer Complaints. You will be expected to support and promote our services at in-store events as well as Wedding Fayres etc.

Job Requirements:
You’ll be part of a team that delivers outstanding service to customers, with so many different aspects to the role to learn. The training is intensive and very rewarding.

Due to the nature of this role and financial legislation, we welcome applicants aged 18 years or over.

Additional Information:
As a Partner, you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.

Please consider the following when making your application:
  • This role is subject to the following pre-employment screening: 5 year reference check, Basic Disclosure and 5 year Financial probity.
  • We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
  • Print off the job description now if you require it.
  • Ensure you have an up-to-date CV.

Customer Support Partner
John Lewis

www.johnlewispartnership.co.uk
London, United Kingdom
Sharon White
$5 to $10 billion (USD)
10000+ Employees
Company - Private
General Merchandise & Superstores
1864
Related Jobs

All Related Listed jobs

Medical Records Supervisor
Leeds and York Partnership NHS Foundation Trust Leeds, England 25147 - 27596 GBP ANNUAL Today

Accuracy is an essential part of this role. Previous NHS experience is desirable but not essential. Please see Job Description and Person

Support Worker
Crossroads Caring Scotland Stonehaven, Scotland 10.9 GBP HOURLY Today

A driving licence and use of a car is desirable, dependent on location. 2 x 30 hour contract per week. 1x 35 hour contract per week.

Horticulture Customer Advisor
Dobbies Edinburgh Lasswade, Scotland Today

As Horticulture Customer Advisor, you will be responsible for delivering excellent customer service including providing advice and guidance in relation to plant

Account Manager
Tiny Rebel Glasgow, Scotland 25000 GBP ANNUAL Today

A minimum 2 years On-Trade experience in hospitality or sales. Working with customers and RTMs to order and receive stock. Birthday Day Off - after probation.

Finance Analyst
NSPCC London, England 41275 - 51993 GBP ANNUAL Today

Fully or part qualified preferred. Being actively involved in the design and implementation of the forecasting and budgeting processes.