Customer Success Associate - Healthcare SaaS

Customer Success Associate - Healthcare SaaS Gerrards Cross, England

Step Ahead Recruitment Ltd
Full Time Gerrards Cross, England 30000 - 35000 GBP ANNUAL Today
Job description

Customer Success Associate / Account Manager – Healthcare SaaS – up to £35,000 basic + bonus – Gerrards Cross – Office based

An exciting opportunity to join a market-leading healthcare SaaS business who are transforming how healthcare data is used to improve patient outcomes.

As a Customer Success Associate you will play a pivotal role in building and maintaining strong relationships with their clients by helping them achieve their goals and derive value from their platform. You will become a trusted partner and actively listen and effectively address any issues or challenges.

What’s in it for you?

  • Up to £35k basic + bonus
  • 25 days holiday plus Bank Holidays
  • Progression and development
  • The opportunity to join a growing and successful business

Responsibilities:

  • Managing a portfolio of client accounts within hospital units including intensive care, paediatrics, pain services, cardiology, respiratory, transport, etc
  • Managing contract renewals and subscriptions
  • Leading the onboarding, implementation and training
  • Demonstrating the platform via online meetings

Qualifications:

  • Previous experience in a similar role
  • Passion for emerging technologies within healthcare
  • Desire to learn and an interest in personal development

Please apply here with your CV.

Job Type: Full-time

Salary: £30,000.00-£35,000.00 per year

Benefits:

  • Company events
  • Flexitime
  • On-site parking

Schedule:

  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Bonus scheme
  • Commission pay
  • Performance bonus

Ability to commute/relocate:

  • Gerrards Cross: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: SARBDR

Customer Success Associate - Healthcare SaaS
Step Ahead Recruitment Ltd

www.stepaheadrecruitment.com
Wokingham, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Public
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