Customer Success Associate - Healthcare SaaS Gerrards Cross, England
Job description
Customer Success Associate / Account Manager – Healthcare SaaS – up to £35,000 basic + bonus – Gerrards Cross – Office based
An exciting opportunity to join a market-leading healthcare SaaS business who are transforming how healthcare data is used to improve patient outcomes.
As a Customer Success Associate you will play a pivotal role in building and maintaining strong relationships with their clients by helping them achieve their goals and derive value from their platform. You will become a trusted partner and actively listen and effectively address any issues or challenges.
What’s in it for you?
- Up to £35k basic + bonus
- 25 days holiday plus Bank Holidays
- Progression and development
- The opportunity to join a growing and successful business
Responsibilities:
- Managing a portfolio of client accounts within hospital units including intensive care, paediatrics, pain services, cardiology, respiratory, transport, etc
- Managing contract renewals and subscriptions
- Leading the onboarding, implementation and training
- Demonstrating the platform via online meetings
Qualifications:
- Previous experience in a similar role
- Passion for emerging technologies within healthcare
- Desire to learn and an interest in personal development
Please apply here with your CV.
Job Type: Full-time
Salary: £30,000.00-£35,000.00 per year
Benefits:
- Company events
- Flexitime
- On-site parking
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Gerrards Cross: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: SARBDR
