Job description
Are you a dog lover with a passion for customer success and a strong work ethic? Do you have an eye for detail, are efficient, independent, solutions-focused, and possess high emotional intelligence and relationship-building skills? If so, we have the perfect opportunity for you!
We are a London-based premium doggy daycare and dog service provider seeking a Customer Success Manager and Account Administrator to join our growing and unique start-up environment.
This position is for 20 hours per week, with the potential to move to full-time soon. The role will involve primarily remote-based work, with occasional ad-hoc requirements to be on-site at our locations.
As a Customer Success Manager and Account Administrator, you will ensure customer satisfaction and manage customer accounts. You will also be responsible for helping to grow our business by building and maintaining relationships with our clients. The ideal candidate will love dogs and be able to work independently and think creatively to solve problems.
We offer £11 per hour for this position and will provide training for the right candidate. Immediate start is available. If this sounds like the perfect opportunity for you, apply now and let's see if you're the one to join our team.
Job Type: Part-time
Part-time hours: 20 per week
Salary: £11.00 per hour
Benefits:
- Flexitime
- Work from home
Schedule:
- Day shift
- Monday to Friday
- Overtime
Experience:
- customer service: 1 year (preferred)
Work Location: Remote