Back

Customer Services Assistant (Weekends only) Edinburgh, Scotland

gategroup

Full Time Edinburgh, Scotland 9.9 GBP HOURLY Today

Job description

Customer Services Assistant (Sat & Sun only)

About the company:

Gate Gourmet is the world's largest independent provider of catering services for airlines and are the core business behind gategroup, whose eleven associated brands offer customers a comprehensive scope of products and services for virtually any on-board need. We provide more than 200 million meals a year to our 270-plus customers at some 120 airport locations around the globe.

Job Summary:

We are currently looking to hire part-time Customer Services Assistants to work at Waverley Railway Station. As a Customer Services Assistant, you will be responsible for accepting deliveries from suppliers, ensuring goods received correspond to delivery notes and to quality specifications. You will be looking after stock control and order picking from fridges and freezers. Additionally, you will also be responsible for the cleaning of all crockery, cutlery & carts returned from trains. The relevant training will be provided to you upon your commencement of employment.

Main Duties & Responsibilities

Service Centre

To be responsible for the accurate issuing of goods for all departments
To ensure that all the goods issued are placed onto either pallets or in cages in a neat and safe manner
To ensure that any goods issued to all departments are accompanied by an internal delivery note
To be responsible for the stacking and storage of all goods in the Unit into designated areas in a manner whereby they will not cause injury or obstruction to any person
To ensure that all stock is rotated efficiently and effectively
To ensure that all stock checks are carried out as and when required

Wash and Pack

To ensure all crockery & cutlery is cleaned to the correct standard to be able to be reloaded onto trains
To ensure all carts are cleaned to the correct standard for repacking
To ensure all carts are repacked to the correct standard
To ensure that all the goods issued are placed onto either pallets or in cages in a neat and safe manner
To ensure that any goods issued to all departments are accompanied by an internal delivery note
To be responsible for the stacking and storage of all goods in the Unit into designated areas in a manner whereby they will not cause injury or obstruction to any person
To ensure that all stock checks are carried out as and when required

Other duties

To ensure that all equipment is correctly used, and any damage or faults are reported
To ensure that all protective clothing is worn correctly
To ensure that all standards of cleanliness are within the guidelines laid down in the company procedures
To ensure that ISO 2000 standards are maintained
To maintain company standards on personal hygiene
To report on accidents, near misses and hazardous occurrences in line with company procedures and take preventative action where necessary
To attend training as and when required
To assume any other responsibilities as directed by the company representative
Basic computer work

Qualifications and Experience:

Education:

Educated to a minimum of GCSE level

Work Experience:

Experience of working in a fast-paced environment preferably in a similar role
Food hygiene, security, H&S experience preferred but not essential

Skills & Knowledge:

Effective verbal and written communication skills in English
Ability to work with numbers
Ability to work efficiently using own initiative to resolve issues
Ability to work under pressure and to tight timescales, prioritising as appropriate
Proactive and positive/flexible attitude
Computer Literate
Must demonstrate integrity, confidentiality, and professionalism always

Post Jobs Online Apply Job