Customer Services Advisor

Customer Services Advisor Kidderminster, England

Community Housing
Full Time Kidderminster, England 23094 - 24018 GBP ANNUAL Today
Job description

Are you looking for a role where you can make a difference and deliver great services across our communities?

As a Customer Service Advisor you’ll work as part of a team to deliver customer experience and a high level of service for all our customers.

You’ll support Community Housing by providing a high-quality, personable service to customers through many forms of contact such as telephone and email.

You’ll be that first contact for customers to Community Housing, managing their expectations, summarising conversations and recording them accurately on our internal system, and to create a positive customer experience.

Can you keep calm when presented with complex issues from customers, and when under pressure?

Can you ask questions to determine the best resolution for the customer?

Can you follow procedures that give you guidance on how to solve a customer issue?

Can you hold a personalised, unhurried conversation with customers to ensure customer satisfaction and that a repeat contact does not have to be made?

If you answered yes to any of these questions, then don’t hesitate, apply for this exciting role today!

This role is a full-time role, however, a job share of 18.75 hours each may be considered

Initial interviews will take place on 11/07/2023 & 12/07/2023

Customer Services Advisor
Community Housing

https://chl.org.au/
Parramatta, Australia
Unknown / Non-Applicable
201 to 500 Employees
Non-profit Organisation
Civic, Welfare & Social Services
1993
Related Jobs

All Related Listed jobs

23/24 SY Dean of Instruction, Math/Science Secondary
Education for Change Oakland, CA 45836 - 67342 USD ANNUAL Today

Education for Change is looking for a dynamic, visionary and experienced instructional leader who will lead their sites implementation of its instructional

Jury Usher
Derbyshire County Council Derby, England 10.79 GBP HOURLY Today

The suitable candidate will require basic IT skill to be able to set up and run hybrid inquests using the court Microsoft Teams system along with working with

Licensed, Behavioral Health Clinician (PRN) - C&A CSU - Decatur, GA.
View Point Health Conyers Today

View Point Health Job Title: Licensed, Behavioral Health Clinician Job Code: HCP050/Licensed, Social Worker 1 Shift: PRN/19 Hours Per Week Job Hours:...

Retail Advisor
O2 Newtownards, Northern Ireland 10.41 GBP HOURLY Today

Someone who enjoys making conversations and loves to leave a lasting impression on our customers, making our customers love O2. Flexible benefits to suit you.

Receptionist
Audley Villages Englefield Green, England 11.7 GBP HOURLY Today

Experience in taking reservations and handle business enquiries in a courteous and friendly manner. Free membership to our employee discount portal with access