Customer Services Advisor

Customer Services Advisor Kidderminster, England

Community Housing
Full Time Kidderminster, England 23094 - 24018 GBP ANNUAL Today
Job description

Are you looking for a role where you can make a difference and deliver great services across our communities?

As a Customer Service Advisor you’ll work as part of a team to deliver customer experience and a high level of service for all our customers.

You’ll support Community Housing by providing a high-quality, personable service to customers through many forms of contact such as telephone and email.

You’ll be that first contact for customers to Community Housing, managing their expectations, summarising conversations and recording them accurately on our internal system, and to create a positive customer experience.

Can you keep calm when presented with complex issues from customers, and when under pressure?

Can you ask questions to determine the best resolution for the customer?

Can you follow procedures that give you guidance on how to solve a customer issue?

Can you hold a personalised, unhurried conversation with customers to ensure customer satisfaction and that a repeat contact does not have to be made?

If you answered yes to any of these questions, then don’t hesitate, apply for this exciting role today!

This role is a full-time role, however, a job share of 18.75 hours each may be considered

Initial interviews will take place on 11/07/2023 & 12/07/2023

Customer Services Advisor
Community Housing

https://chl.org.au/
Parramatta, Australia
Unknown / Non-Applicable
201 to 500 Employees
Non-profit Organisation
Civic, Welfare & Social Services
1993
Related Jobs

All Related Listed jobs

marketing communications specialist
Boyd & Boyd Dallas, TX 67601 - 43692 USD ANNUAL Today

Position Summary:

The position of Marketing Specialist I commonly reports to a Boyd Marketing Specialist II or III, or a...

Admin Officer
MPA Recruitment Ballymena, Northern Ireland 10.98 GBP HOURLY Today

Take appropriate action in relation to mail, telephone and other enquiries ensuring effective messaging and 'bring forward' systems are in place and necessary

Park Ranger (seasonal) - East Lothian Scotland
Haven Holidays Dunbar 0.00 GBP Today

Park Ranger (seasonal) - East Lothian Scotland

Come and join our One Great Team here at Haven!  Do you have a passion for the...

patient care professional
NHS Professionals Southport, England 19.95 - 10.9 GBP HOURLY Today

Job Title: Care Support Worker

Trust Location: Southport and Ormskirk Hospital NHS Trust

Pay Rates: £ 10.90 -...

Reception Supervisor– Central Brighton location
The Old Ship Hotel Brighton, England 22000 - 23000 GBP ANNUAL Today

Replying to guests email or telephone enquiries, such as group bookings promptly and efficiently when the person responsible is not available or busy with