Customer Service/Sales Assistant Liverpool, England
Job description
The Customer Service Representative will be responsible for responding to customer inquiries and questions in a timely, courteous, and efficient manner. The ideal candidate will have a customer-centric attitude and has the ability to work full-time (or 24 hours weekly on a part-time basis) to help increase customer acquisitions and sales. Previous customer service experience is a plus but not required.
Responsibilities:
- Answer customer inquiries.
- Answer questions and offer assistance regarding products, services or policies.
- Familiarise yourself with the company's products and services.
- Talk to customers about the company's products directly in order to promote them.
- Answer customers' questions regarding specific products or services provided.
- Provide information about products and services.
- Create, review, and maintain records of customer contacts.
What next?
Shortlisted candidates will be invited to attend a 15-minute group video call on Zoom. We will take this opportunity to discuss the Customer Service Advisor opening in more depth as well as the training in different departments, progression, travel opportunities and company benefits and perks.
We are looking for ambitious and career-driven candidates who work well in a team but can take initiative. Experience is not necessary as we provide full training - if you're willing to learn, we're willing to coach.
Apply today to find out more!
Job Types: Full-time, Part-time
Part-time hours: 30-60 per week
Salary: £250.00-£500.00 per week
Benefits:
- Free or subsidised travel
- Referral programme
- Relocation assistance
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Liverpool City Centre, Merseyside: reliably commute or plan to relocate before starting work (required)
Work Location: One location
