Customer Service Representative Newcastle
Job description
Customer Service Representative Pay - £10.54 At Hertz our mission is to be the world's preferred car rental company, driven by people who are passionate about delivering an exceptional service to our customers across the globe. It's as simple as that. Are you a natural problem-solver who loves helping people? Do you thrive in a fast-paced environment where no two days are the same? If so, we want you to join our team of Customer Service Representatives! What's in it for you? As a valued employee at Hertz, you will have access to a range of amazing benefits. Uncapped commission 25 days holidays (plus Bank Holidays) Fantastic customer service and sales training Wide range of training and development courses available to all employees Career development opportunities across Hertz UK and Europe Car Rental discount across Europe, including friends & family members What will I be doing? As a Customer Service Representative your key focus in your role is to: Provides world class customer service, creating a friendly, welcoming customer experience for all our customers Ability to resolve a wide variety of issues that the customer might experience through their rental journey Ability to work in a fast-paced environment, efficiently and effectively to meet the quality, service for all customers What do I need? A valid UK or EU driving license A flexible and positive attitude towards selling Previous experience in a customer service, sales or retail environment Good English skills, enabling you to be a brilliant communicator You are willing to work on a shift rota basis, 7 days per week and be flexible. Shift patterns will vary depending on the branch, some are only open Mon-Fri with others 7 days a week. It is likely that weekend work will be required. If this sounds like you, then apply now! Manpower
