Job description
Company Overview
Lear, a global automotive technology leader in Seating and E-Systems, enables superior in-vehicle experiences for consumers around the world. Our diverse team of talented employees in 39 countries is driven by a commitment to innovation, operational excellence, and sustainability. Lear is Making every drive better™ by providing the technology for safer, smarter, and more comfortable journeys. Lear, headquartered in Southfield, Michigan, serves every major automaker in the world and ranks #186 on the Fortune 500. Further information about Lear is available at lear.com, or follow us on Twitter @LearCorporation
Role overview:
The Senior Quality Engineer works closely with the Quality Manager to provide customer, supplier and operational support on a daily basis and promote and maintain quality standards in accordance with predetermined customer and corporate requirements to ensure the Plant meets its business objectives.
Main Responsibilities:
Production Quality
- Manage, lead and guide the team of Quality Technicians to ensure that all Technicians’ responsibilities are completed in a timely manner.
- Organise Quality Technician resource to provide day to day support to production and the customer across all shifts.
- Mentor and develop the Quality Technician team to ensure they have the correct skills to carry out their roles effectively.
- Provide technical support to production staff in order for them to be able to produce efficiently and to the correct quality requirements.
- Track and manage internal/external quality issues ensuring immediate containment and rapid problem closure including horizontal integration.
- Ensure a structured problem-solving approach is applied to countermeasure activities and prevent re-occurrence.
- Continually assess and measure effectiveness of process controls, use applicable quality tools to develop fault and escape prevention action plans on single piece flow and small size batch production facilities.
- Ensure that all quality related documentation is completed accurately and on time in accordance with predetermined requirements.
- Ensure that all operational personnel are fully aware of internal and external quality standards and concerns on an ongoing basis to assist in ensuring quality standards are maintained.
- Ensure that product inspection procedures, reports and documentation are accurately and timely completed in order that each product has complete traceability.
- Ensure FMEA and control plans are regularly reviewed and updated when 8D’s, any product/process changes or quality concerns arise, whilst informing all relevant personnel of changes.
- Ensure TS16949/ IATF16949 is maintained.
- Liaise with the customer in a professional manner regarding customer quality requirements.
- Continually consider and propose, where appropriate, new methods of implementing and controlling quality standards in order to continuously improve the quality performance of the company.
- Work as a team member to maintain the teamwork philosophy.
Supplier Quality
- Provide production line support via investigation of supplier related defects, and implementation of supplier containment activities.
- Issue supplier Quality Notices and ensure robust containment is implemented.
- Coordinate SQTS initial response approval process and ensure supplier compliance.
- Produce monthly supplier performance reports and communicate to supply base.
- Process monthly supplier chargeback.
- Log and process supplier deviation requests.
- Log and process supplier process change requests.
- Process supplier PPAP submissions.
- Create, implement and develop procedures.
- Produce inspection / rework instructions for supplier containment activities.
- Report sort activity findings to relevant suppliers.
- Manage supplier quarantine areas.
- Ensure completion of shiftly tasks as dictated by checklist.
- Conduct supplier, parts and process / countermeasure audits and report findings.
- Represent the Company at the supplier facilities.
- Carry out weekly supplier MOS updates.
- Manage personal projects and demonstrate continuous improvement status.
- Communicate and co-ordinate quality information all internal departments as required.
Key skills and Qualifications:
- Able to demonstrate competence in modern quality tools and methodologies.
- 8D problem solving skills
- Good knowledge of TS16949/ IATF16949
- Ability to read and interpret engineering specifications.
- Able to demonstrate competence in people management
- Excellent PC skills
- Excellent interpersonal skills and communication skills
- As this role has responsibility for a team then the candidate must possess strong leadership skills.
- Influencing skills
- The ability to prioritise and plan work schedules
- The ability to deal with work/role pressures
- A proactive and strategic approach with the ability to tackle day to day issues
- Systematic, precise, logical approach to problem solving.
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