Customer Service -- Remote

Customer Service -- Remote London, England

Dankybit.
Full Time London, England 10.56 - 12.04 GBP Today
Job description

Job Overview: The Customer Service Agent is responsible for delivering exceptional customer service and support through various channels. The ideal candidate is an empathetic and patient individual with strong communication skills who can handle challenging situations and find creative solutions to resolve customer issues.

Key Responsibilities:

  • Respond to customer inquiries via email, phone, chat, and social media in a professional and friendly manner.
  • Investigate and resolve customer issues, going the extra mile to find the best solution.
  • Document customer interactions for future reference.
  • Stay informed about the latest products, services, and policies to provide accurate information to customers.
  • Continuously seek feedback from customers to identify areas for improvement and ensure customer satisfaction.
  • Work with cross-functional teams to resolve complex customer issues and ensure a seamless customer experience.
  • Stay up-to-date with industry trends and developments to provide customers with the best possible support.

Requirements:

  • Strong written and verbal communication skills.
  • Ability to multitask and prioritize effectively.
  • Excellent problem-solving skills and the ability to think outside the box.
  • Empathy and patience when dealing with difficult customers.
  • Knowledge of customer support software and technologies.
  • Ability to work well under pressure and handle high-volume workloads.


We are seeking a Customer Service Agent who is passionate about delivering excellent customer service and thrives in a fast-paced, dynamic environment. If you are a strong communicator, have a positive attitude, and are driven to make a difference, we want to hear from you!

Customer Service -- Remote
Dankybit.

Related Jobs

All Related Listed jobs

Consumer Marketing - 1 Year Student Placement opportunities commencing Summer 2023
Company Thornton & Ross Slaithwaite, England 21863 - 27698 GBP ANNUAL Today

Acting as a key point of contact between the marketing department, suppliers, advertising/PR agencies and our sales teams, you will need to be confident

Programme and Project Manager
Human Engine Remote 45000 - 65000 GBP ANNUAL Today

This role would suit someone with a minimum of 2-3 years experience. Ideally, youll be PRINCE2 qualified or have an equivalent qualification or experience.

Manufacturing Operator
Rubberatkins Aberdeen, Scotland 10.5 - 12.07 GBP HOURLY Today

Previous experience within a fast-paced manufacturing environment is desired. Hourly rate - 10.50 + Shift Allowance (12.07 per hour inclusive of shift

Missing From Home Worker
We Are With You Warrington, North West England, England 22687 GBP ANNUAL Today

You will be responsible for managing a caseload of one-to-one work with children and young people, managing risk, and identifying the most appropriate pathway

Admin Assistant
University of Oxford Oxford, England 24715 - 28131 GBP ANNUAL Today

You will assist with administration across WIN from coordinating academic visitor requests, providing inductions for new starters, maintaining centre records,