Customer Service Officer (Support Centre)

Customer Service Officer (Support Centre) United Kingdom

The Law Society
Full Time United Kingdom 25125 GBP ANNUAL Today
Job description

The Law Society is the membership body for the legal profession. Our members are at the heart of what we do, and we're committed to providing ongoing support, training and events to assist them in their careers.
The Support Centre is at the forefront of the organisation and will see you liaise with both the public and the profession managing high call volumes and responding to queries that arise via online mediums.
This is a busy and varied role working as part of a supportive and helpful team who adopt the values of the Law Society and care about the service they provide.
As Customer Service Officer you will be the first port of call for anyone wishing to speak to the Law Society, directing calls across the organisation you will be a polite and well-mannered individual with a proven background of working in a high-volume customer service environment.
If you have a positive attitude, helpful nature and want to join an organisation that offers a wonderful benefits package, this could well be the role for you.

What we're looking for

We're team players and we're looking for someone equally as collaborative. We're looking for someone with the ability to handle challenging situations calmly; with a well-rounded common sense approach. For us, politeness is key - our members, employees and the public deserve that.

What's in it for you

This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. You will be joining an organisation that works diligently to protect everyone’s right to have access to Justice and to make sure no-one is above the Law.

We provide a welcoming and respectful working environment, offering support to help everyone thrive and be at their best. We like to think creatively and work collaboratively to achieve our success.

The Law Society is committed to creating a diverse working environment that is inclusive, welcoming, and respectful. Applications from candidates with broad and diverse lived experiences are welcome.

We offer a generous flexible benefits package.

We support a hybrid way of working and would expect you to be present in our London office when required.

Please note: if you are an internal applicant, Pay Policy will apply.

We use anonymised recruitment which means the hiring manager will not see your CV until the point of a confirmed interview. As a result, you must use the supporting statement (no more than 1000 words) to clearly demonstrate that your skills, knowledge and experience meet the essential criteria of the job description.

Right to work in the UK is required for this role.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

Customer Service Officer (Support Centre)
The Law Society

www.lawsociety.org.uk
London, United Kingdom
Paul Tennant
Less than $1 million (USD)
1001 to 5000 Employees
Company - Private
Membership Organisations
Related Jobs

All Related Listed jobs

janitor
Dew Drop Cleaning Ltd Loughborough, England 21840 - GBP HOURLY Today

Dew Drop Cleaning Ltd are looking for motivated and hard working cleaners to join the team. Dew Drop Cleaning is expanding rapidly and are looking...

Hotel Multi Skilled Team Member
ibis Cardiff Centre Cardiff, Wales 10.42 GBP HOURLY Today

Reception duties (check in, check out, answering phone calls etc.). Restaurant and kitchen tasks (breakfast preparations, taking dinner orders, tidying up etc.)

Nursery Teacher (Slough Centre Nursery School)
Slough Borough Council Slough, Berkshire, South East England, England 39106 - 45000 GBP ANNUAL Today

Able to positively promote inclusion and have high expectations for all children. An excellent teacher with successful experience of teaching in a school.

Trainee Accountant
A4G LLP Sevenoaks, England Today

Open to all School, College or University leavers who are qualified, with Maths and English GCSE (A\*-C/9-5), 3 x A levels (A\*-C/9-5) or equivalent college

Kennel Assistant
Wayside farm kennels Stoke-on-Trent, England 11 GBP HOURLY Today

To be flexible to work weekends and holidays . Job Types: Full-time, Part-time. St10 2nt: reliably commute or plan to relocate before starting work (required).