Customer Service / Office Administrator

Customer Service / Office Administrator Bedford, England

BT Local Business (Jtalk Ltd)
Full Time Bedford, England 21000 GBP ANNUAL Today
Job description

We are looking for an experienced Customer Service / Office Administrator to join our team at the BT Local Business, based in Kempston, Bedfordshire.

A minimum of 1 years previous office based customer service experience is preferred, administration experience is essential.

The role will involve order entry, liaising with our customers to help resolve their service issues, general office administration duties. Our customer base is predominantly BT customers already that we have long standing relationships with so on-going support of these customers is key to ensure they stay with BT for their future needs. The Role is extremely varied as every service or fault issue is unique and will involve you working with various different divisions in BT to find a resolution. We are a team of about 30 sales staff whom you will liaise with and help with their issues in order for them to gain repeat business again and keep our customers happy. A friendly but organised "can do" attitude is needed in order to keep our team and customers satisfied. The ability to multi task and meet deadlines is a must. We are a friendly but energetic busy office who believe in strong team work and excellent customer service but also having a bit of fun along the way.

We look forward to meeting you at the BT Local Business.

Previous Candidates need not apply

Work remotely

  • No

Job Types: Full-time, Permanent

Salary: From £21,000.00 per year

Benefits:

  • Company events
  • Company pension
  • On-site parking
  • Referral programme

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Bonus scheme

Ability to commute/relocate:

  • Bedford MK42 7PN: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 05/05/2023

Customer Service / Office Administrator
BT Local Business (Jtalk Ltd)

Related Jobs

All Related Listed jobs

Customer Assistant
Marks & Spencer Cardiff, Wales 10.9 GBP HOURLY Today

To deliver a great shopping experience for their customers, putting customers before task every time. Serve our customers efficiently and brilliantly well on

First Line Support- French speaking (Temp)
CooperSurgical Remote Today

Handle requests via email and telephone. 2 years of Customer Service experience via email and phone channels. Customer service: 2 years (preferred).

Primary Class Teacher
The Grammar School at Leeds Leeds, England Today

Childcare provided for staffs children during school INSET days (from the age of 3 up to age 11). Access to our Employee Assistance Programme well-being app,

Team Member
Greggs Basildon, East of England, England 10.6 GBP HOURLY Today

Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers.

Kitchen Porter / Cleaner
Viva Brazil Glasgow Glasgow, Scotland 9.51 GBP HOURLY Today

Candidates will also be required to help clean the restaurant including toliets and mopping of restaurant floors at weekends.