Job description
Jewels Travel & Hospitality are seeking a Travel professional to join a homeworking company within the Customer Service team.
As a Customer Service Executive you will be working from home, the ideal candidate for the Customer Service Executive must have previous experience within the travel industry.
Customer Service Executive would be required to handle phone, email and chat interactions with customers. Managing client queries, complaints, and process customer requests.
You will be working with all groups and departments involved in customer service, processing and support.
Experience Required
A Customer Service Executive would be required to perform many of the following tasks:
- Providing after sales support to the clients
- Liaising with customers
- Processing customer Requests
- Supporting sales and development departments
- Assisting with any pre or post travel complaints
- Updating /Loading Database.
- Accepting Payments from clients over the phone.