Customer Service/Cashier

Customer Service/Cashier Belfast, Northern Ireland

Sean Graham
Full Time Belfast, Northern Ireland 10.42 GBP HOURLY Today
Job description

Sean Graham are passionate about delivering great customer service and we are looking for people who enjoy working in a dynamic and customer focused environment

Candidates must be 18 years and over in order to take up this position. This is a Legal age Limit for Licensed Bookmaking Offices

The Role

· Delivering consistently exceptional customer service and ensuring our customer’s a great customer journey, resolving complaints and issues when necessary.

· Ensuring compliance with the following;

o Health and Safety Procedures

o Think 21

o Security procedures

o Social responsibility

o Responsible Gambling and Self Exclusion Guidelines

o Cost control and Bet Translation Procedures

· Ensuring the shop is clean and a shop tidy is completed at regular intervals when on duty.

· Ensuring the Customer Service Cashier understand the company’s product offering in shop to enable them to have confident conversations with customers.

· Maintaining high shop standards, taking pride in the shop and ensuring all colleagues adhere to the company uniform policy.

· Understanding how they can personally impact the shop’s profitability.

Person Specification

· Passion for delivering great customer care

· Ability to adapt and learn

· Self-Motivation

· Happy to work alone and within a team

· Strong organisation skills

· Ability to build strong relationships and communicate effectively

· Ability to deal with tough situations in a calm and professional manner

In Return we offer you

· Competitive Salary and benefits

· Full Training Program

· A clear and achievable career path

· 28 days paid Holiday (pro rata)

Our shop Opening Hours are between 9:45am – 9.30pm Monday to Sundays

In this role your contract hours will include evenings, weekends and Bank Holidays

Shifts are devised on a rota basis and will change weekly.

At Sean Graham we believe we’ve got the best brands in betting and gaming and the best people behind them too. There’s never been a better to join

Job Types: Full-time, Part-time, Permanent
Part-time hours: 19.5 per week

Salary: £10.42 per hour

Benefits:

  • Life insurance

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Weekend availability
  • Weekends only

Application question(s):

  • Do you have betting experience?

Education:

  • A-Level or equivalent (preferred)

Experience:

  • Retail sales: 1 year (preferred)
  • customer service: 1 year (preferred)
  • Cash handling: 1 year (preferred)

Language:

  • english (required)

Licence/Certification:

  • Driving Licence (preferred)

Work authorisation:

  • United Kingdom (required)

Willingness to travel:

  • 25% (preferred)

Work Location: In person

Reference ID: N.M

Customer Service/Cashier
Sean Graham

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