Customer Service Manchester, England
Job description
Customer Service Sales Representative
Salary: £22,600 basic, + £28k OTE
Location: - Manchester City Centre
What we are offering you:
· £22,600 basic, + £28k OTE based on pace and acuracy
· 28 days holidays inclusive of bank holidays, plus an extra day off for your birthday
· Award dinners, regular social events, and team nights out to celebrate success
· An additional day available to take to support local charities
· Cycle to work scheme, discounted retail outlets and hospitality venues
· Income protection and financial advice
The Role:
- Capturing and validating customer information, ensuring they receive an excellent customer service experience
- Communicating with new and existing customers
- Ensuring customer requests and enquiries are dealt with quickly and efficiently
- Setting your own daily targets to achieve your monthly goals
- Handling objections and understanding the customers needs
- Working closely with other customer facing an non-customer facing teams
- Liaising with vehicle dealerships and other affiliates, building rapport and managing relationships
What we’re looking for:
Are you upbeat, friendly, resilient, and have a positive approach to customer service?
We are on the lookout for highly driven and success customer focused professionals who can deliver a fantastic service to our customers every day whilst also having some fun along the way.
If you find it easy to build relationships and rapport with customers using a consultative and thorough approach with the ability to manage a pipeline, we want to hear from you.
Who we are:
Zuto - we were founded in 2006 with a mission to remove the complexity and hassle in finding and financing a car. We connect customers, lenders, and car dealerships across the UK. We're a car finance broker, and we work with a wide range of trusted lenders to find our customers the best finance deal from more than 60 finance products without charging a penny in fees.
We have proudly helped over 250k happy customer buy the car they wanted at the price which they can afford.
Here at Zuto we pride ourselves on a lot of things; from our work helping keywords getting a new car throughout the pandemic, to our exclusive partnership with Autotrader stretching back over 9 years. We’re a business where everyone can make a difference. No idea is a bad idea, and the business is not driven by hierarchy, we are all one team - which enables our culture to be one that brings out the best in people and somewhere where you want to work for years to come.
What we require:
· Positive attitude - Coming into work every day in the right mindset and desire to succeed and learn
· Resilience - Having the drive to keep going when things get tough and maintain that positive attitude
· Desire - A natural will to succeed and make a real difference
· Organisation - High level of ability to organize your time, pipeline, and sales
Job Types: Full-time, Permanent
Salary: £22,600.00 per year
Benefits:
- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- Referral programme
- Sick pay
- Store discount
Schedule:
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Commission pay
Work Location: One location
