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Job description

Customer Service Advisor

As a Customer Service Advisor:

• You will be speaking to customers daily
• Helping them with any issues they may have and aiming to resolve as quickly as possible
• Taking payments or setting up direct debits
• Finding the correct product or service for the customer
• Working towards KPI's - No sales targets!

The office is located walking distance from bus stops, both Warrington train stations and also offers free on-site parking.

Hours:
Hours: Work on a rotational shift pattern

• Week 1 - Monday to Friday between 8.30 to 5.00pm
• Week 2 - 4 days Monday to Friday 9.00am to 5.30pm

Salary/ Bonus:

• £22,672 + £1,200 Attendance Bonus

Bonus

• Attendance - paid each quarter £300, need 95% attendance
• Up-Selling - NO SALES TARGETS, current team average £200 per month

Job Types: Full-time, Permanent

Salary: From £23,870.00 per year

Benefits:

• Employee discount
• Free parking
• On-site parking

Schedule:

• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus scheme
• Quarterly bonus

Work Location: One location