Customer Service

Customer Service London, England

Bliss Promotions
Full Time London, England 25192 - 27249 GBP ANNUAL Today
Job description

Are you a natural problem solver with a passion for delivering top-notch customer service? We have an exciting opportunity for a Customer Service Representative to join our dynamic team. As a vital part of our customer-focused crew, you'll be the voice of our company, ensuring our valued customers receive the support and assistance they deserve. If you thrive in a fast-paced environment and are driven to go the extra mile, this role is made for you!

Your Impactful Duties:

Customer Delight Expert:

  • Become the go-to person for customers, addressing inquiries and resolving issues with professionalism and care.
  • Handle a high volume of incoming calls and emails, leaving every customer satisfied and heard.

Product Prodigy:

  • Be the expert on our products, assisting customers with valuable information, pricing, and order status updates.
  • Seamlessly process orders, returns, and exchanges, ensuring a seamless shopping experience.

Efficient Organizer:

  • Maintain and update customer records, keeping our database accurate and up-to-date.
  • Collaborate with cross-functional teams, working together to ensure customers' needs are met.

Feedback Champion:

  • Spot opportunities to enhance our processes and provide valuable feedback to management.
  • Your insights will help us evolve and elevate our customer service.

Your Skillset & Qualifications:

Education & Experience:

  • High school diploma or equivalent is a must; an associate's degree is a valuable plus.
  • Previous experience in fast-paced customer service roles is highly desirable, setting you up for success.

Communicative Maestro:

  • Excellent verbal and written communication skills will be your ticket to customer satisfaction.
  • Your ability to think quickly on your feet will shine in resolving issues effectively.

Tech-Savvy Navigator:

  • Proficiency in using computer systems and software applications is key to your efficiency.
  • Multitasking and prioritizing tasks come naturally to you, ensuring a seamless workflow.

Attention to Detail:

  • With your keen eye for detail, you'll ensure data entry is accurate and precise.

Collaborative Spirit:

  • You're a team player through and through, yet thrive in handling responsibilities independently.

We Offer More than Just a Job:

Benefits Beyond Compare:

  • Paid time off and holidays will keep you refreshed and energized.
  • Our retirement savings plan with employer match sets you up for a secure future.

Path to Growth:

  • Embrace career development opportunities as you embark on a journey of professional advancement.

Ready to Make a Difference?

If you are fuelled by the passion to deliver exceptional customer service and desire to be part of a team that cares, we invite you to apply today! Share your resume and a compelling cover letter showcasing your relevant experience. Together, we'll make a lasting impact in the lives of our customers. Join us as a Customer Service Representative and be the driving force of our customer-centric success story. Apply now!

Job Type: Full-time

Salary: £25,192.00-£27,249.00 per year

Benefits:

  • Company events
  • Company pension
  • Gym membership

Schedule:

  • Monday to Friday

Work Location: In person

Customer Service
Bliss Promotions

Related Jobs

All Related Listed jobs

Vice President - Sustainability and ESG - Europe, Middle East and Africa (EMEA)
Citi London, England 54557 - 82022 GBP ANNUAL Today

Regulation: Act as an advisor to internal partners in EMEA on potential solutions and input to key deliverables which may include risk and/or opportunity

Food & Beverage Assistant
English Heritage Castletown, Scotland 9.88 GBP HOURLY Today

As a confident communicator, you will be comfortable building rapport with customers and using your skills in sales to provide outstanding service at all times.

Junior/Graduate Data Analyst – Data/CRM Agency
Analysis Resource London, England 22000 - 25000 GBP ANNUAL Today

Profiling customers to generate insight and understanding of the consumers behaviour. Individuals typically progress to a senior analyst role within 3-5

Store Assistant - Nights
ASDA London, England 14.09 GBP HOURLY Today

On the Our Asda' benefits site, you will have access to a wide range of discounts across various activities and services, anything from airport parking to

Trainee Administrator
Identifi Office Professionals Bedford, England 22000 - 22500 GBP ANNUAL Today

Receiving and processing orders on the system. As a Trainee Administrator you will be assisting the Business with administration support.