Customer Service Assistant - Reception Taunton, England
Job description
Salary: £20,103 per annum
Location: Taunton Campus
Bridgwater & Taunton College is located in the heart of Somerset, with main centres in Bridgwater, Taunton and Cannington. The College has an excellent reputation both regionally and nationally as a highly successful provide of Education & Training.
We are currently looking for an individual to fulfil the position of Customer Services Assistant at the Taunton Reception Desk - Providing a friendly, professional welcome to Visitors, Staff and Students.
The Role is pivotal to upholding a positive customer experience and safeguarding of students, visitors and staff; entering individuals into the college electronic ‘sign in’ systems to provide accurate on-site controls and departures. The post holder will be responsible for communicating efficiently and professionally to the appropriate dept/teams throughout operational hours. Fulfilling administration task to a high level of accuracy alongside process incoming and outgoing calls via the colleges switchboard system. Processing of royal mail and courier services. Petty cash payments
It is essential that you have an ability to respond professional, act with confidence whilst remaining calm and efficient to all emerging requests in person or via multi levels of communication. (switchboard, email, radio etc)
BTC offer a range of fantastic employee benefits including:
Generous pension scheme
Competitive holiday entitlement
2 week Christmas closure
Additional holiday purchase scheme
BTC Extra discount package, this includes top retailers, supermarkets, holidays, entertainment packages and much more…..
For further information about this role and to view the application pack, please visit
https://bit.ly/BTC_Taunton_Reception
Application closing date: Sunday 4 June 2023
Interview date: Thursday 15 June 2023
Job Type: Full-time
Salary: £20,103.00 per year
Benefits:
- Additional leave
- Canteen
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Sick pay
- Store discount
Schedule:
- Monday to Friday
Work Location: In person
