Customer Service Assistant (Part-time)

Customer Service Assistant (Part-time) Watford, East of England, England

Pure Display Limited
Full Time Watford, East of England, England 11 - 12 GBP HOURLY Today
Job description

About Us
We design and manufacture display solutions for LEGO sets and other collectibles, all in-house from our Watford based warehouse. We're a family run business, who started in 2006 supplying retail displays. In 2017, we shifted our expertise to display cases for LEGO sets. We're a growing business who continue to innovate in all areas.

The role:

You will be answering customer emails and taking inbound phone calls, ensuring that they have a positive experience with us. You'll do this by finding out the best way to solve their problem that meets both their needs and the needs of our business.

The candidate:

  • Previous experience within customer service dealing with queries over email & phone.
  • Ability to problem-solve during time-sensitive customer issues
  • Energetic and enthusiastic attitude towards our customers
  • Adaptive towards new skills and techniques
  • Excellent record-keeping and detailed and concise customer notes.

Requirements:

  • At least 2-years experience of customer service in an office environment (preferred)
  • Friendly and approachable with customers from all backgrounds
  • An excellent team player, who is keen to progress within an organisation
  • Live within a commutable distance from our office
  • Knowledge and experience with Microsoft Office

Part-time to start with the possibility to move into full-time.

Job Types: Part-time, Permanent
Part-time hours: 20 per week

Salary: £11.00-£12.00 per hour

Benefits:

  • Company pension
  • Cycle to work scheme
  • Employee discount
  • On-site parking

Schedule:

  • Monday to Friday

Work Location: One location

Application deadline: 23/04/2023

Customer Service Assistant (Part-time)
Pure Display Limited

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