Customer Service Assistant Manchester, England
Job description
Location: Manchester
Position: Part Time
Salary: Competitive Hourly Rate
Benefits: Benefits - Fantastic benefits inc free parking, bonus scheme, wellbeing support (EAP), staff discount, travel discount, life assurance, pension, health cash plan (dental, optical, medical, health and fitness discounts)
Customer Assistant – Customer Service Advisor
Location – Manchester Airport
Pay – competitive hourly rate plus excellent benefits
Contract – Permanent, part-time
Working pattern – Required to be flexible for 4am start due to flight schedules. We provide an additional 20% premium for the unsociable hours.
Customer Service advisors have a very exciting role to play in our stores, building rapport with our customers, providing them with an enjoyable journey, sharing your knowledge, passion, and enthusiasm for our luxurious products.
What we provide:
- Company bonus scheme
- Employee Assistance programme – Confidential advice service to support our teams on a range of issues including, personal & financial – your wellbeing is important to us!
- Multiple opportunities for progression and development within the business
- Discounts on luxury products for our staff, family, and friends
- Travel discounts
- Free parking
Your responsibilities will be to:
- Deliver an individualised world class service experience for every customer
- Maximise sales opportunities using world class service skills and knowledge of products and promotions
- Demonstrate positive personal behaviours and a can-do attitude
- Work independently or as part of a team to achieve operational standards across the store
What do you need, to be a customer assistant at World Duty Free?
- Passion about working in a team
- Flexibility to adapt to the fast-paced environment
- Good communication skills
- Self-motivation, enthusiasm, and professionalism
World Duty Free will provide a full induction and comprehensive training, to ensure the best start for you and your new role. You will work alongside some fantastic, experienced colleagues who will support your learning and encourage your growth and career development.
We know, to be a great employer, we rely on thousands of colleagues being dedicated to coming to work every day with a smile and giving our customers exceptional service. For us to be a great employer, our aim is for you to be a part of our people promise, to be treated with respect, be engaged in your job, to grow your skills and receive fair recognition and reward. You can find out more about our benefits and values at worlddutyfreejobs.com/about_wdf/
At World Duty Free we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your previous experience doesn’t align perfectly with every element in the advert, we encourage you to apply anyway. You may be just the right candidate for this or for other roles.
We are proud to be a Disability Confident employer, so if you have a disability, we can support you with adjustments that need to be made.
